ServiceNow Developer

ServiceNow Developer

Experience Required

4–6 Years

Primary Skill

ServiceNow

Mandatory Certification

• ServiceNow Certified System Administrator (CSA)
  

Role Overview

The ServiceNow Developer will be responsible for configuring, enhancing, and integrating ServiceNow modules to support enterprise digital initiatives. The role focuses on workspace configuration, Employee Center migration, CSDM alignment, and system integrations to improve operational efficiency and user experience.

Scope of Work / Initiatives (Planned This Year)

• Digital Product Release (DPR) Workspace
  

  • Configure and enhance workflows for release management and reporting
    

• Employee Center Migration
  

  • Transition existing portals to Employee Center for improved user experience
    

• ServiceNow–Apptio Integration
  

  • Integrate Apptio for Service Total Cost of Ownership (TCO) reporting
    

• CSDM Re-alignment
  

  • Assess and realign CMDB data model to CSDM standards
    

• Azure DevOps (ADO) Integration
  

  • Implement bi-directional integration to streamline development workflows
    

Required Qualifications

• 4–6 years of ServiceNow development experience
  

• Strong expertise in Workspaces, Employee Center, ITSM, CMDB, and CSDM
  

• Proficiency in ServiceNow scripting using JavaScript and Glide API
  

• Hands-on experience with ServiceNow integrations (REST, SOAP, APIs)
  

Essential Skills

• ServiceNow platform development and configuration
  

• Workflow and process automation
  

• CMDB and CSDM data modeling
  

• Integration development and troubleshooting
  

• Strong analytical and problem-solving skills
  

• Effective communication and collaboration abilities
  

Desirable Skills

• Experience with Apptio integrations
  

• Knowledge of Azure DevOps (ADO)
  

• Experience with ServiceNow Workspaces and Employee Center UX
  

• Exposure to Agile / DevOps environments
  

Keywords

ServiceNow, ITSM, CMDB, CSDM, Workspaces, Employee Center, Apptio, Azure DevOps, Integrations