- Experience : Minimum 3 years of experience in desktop customer support Education : Diploma or certification in IT support OS & Software : Strong proficiency in Windows 11 , Google Workspace (Gmail, Docs, Drive), and MS Office. Networking : Fundamental knowledge of TCP / IP, LAN / WAN, and VPN troubleshooting. Physical Capability : Ability to lift heavy equipment and install workstations under desks. Soft Skills : Superior communication, autonomy, and the ability to troubleshoot under pressure. Apple Support : Experience administering MacBooks, iMacs, and iPads. Management Tools : Experience with SCCM or Ivanti LANDESK . Ticket Systems : Prior experience with ServiceNow workflows. Excitement - Explore emerging technology and innovation, as well as ventures and digital finance that shape the future of global markets! Experience the movement of the market while grounded in the stability of close to 200 years of success.
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