Description de poste
Overview
Languages: French
Education
- Other trades certificate or diploma
- Computer support specialist
Experience
2 years to less than 3 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
- Give access to computer networks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
- Provide customer service
- Manage incidents
Experience and specialization
- Linux
- Device drivers
- Desktop applications
- File management software
- Multimedia software
- Presentation software
- 3D graphic software
- Image editing software
- Project management software
- Programming software
- Programming languages
- Computer-aided design (CAD)
- Mac OS
- Python
- MS Active Directory
- MS Office
- MS Windows
- SQL
- Spreadsheet
- TCP/IP
- Visual Basic
- Wireless networks
- WordPress
Area of work experience
- Quality assurance or control
Benefits
- Group insurance benefits
Other Benefits
- Free parking available
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