Senior IT Technician

Description de poste

At Invoke, our mission is to Have Fun Building Great Games. We believe the best games come from people who love what they do, in an environment that values them and their ideas. That’s why we make games that our younger selves used to dream about. And we make sure that everyone has the opportunity to contribute to our collective success. Being part of Wizards of the Coast, we get to contribute to a collection of games that have inspired players and developers for decades.

At Invoke, you'll be a valued member of a dedicated team, contributing to a magical world with your skills and creativity.

Description du poste

In the IT department, our mission is to empower creativity and innovation by providing seamless, reliable, and cutting-edge technology solutions. As a Senior IT Technician, your mission is to play a pivotal role in ensuring that our talented game developers, artists, and designers have the tools, support, and infrastructure they need to bring their imaginative worlds to life.

We are committed to upholding the highest standards of IT excellence, striving for continuous improvement, and anticipating the evolving needs of our dynamic industry.

Ce que fait un Senior IT Technician chez Invoke

• Assist users in day-to-day tech support (Lvl1 +2)
• Support the IT Network engineer and the IT Administrator
• Prepare and troubleshoot workstations for employees
• Update computer parts, such as GPU and RAM memory
• Provide training and onboarding for new employees.
• Maintain the hardware and software inventory up to date
• Manage access and lifecycle for user accounts

Ce que vous apporterez

• 3 - 5 Years of experience in IT Tech support / IT Projects
• Experience with Microsoft 365, Azure, Intune, EntraID, Autodesk and Adobe
• Experience with A/V technologies and meeting room setups (Teams Rooms, Yealink)
• Easily adapts to an industry that evolves quickly
• Experience with Cisco Meraki and Palo Alto (asset)
• IT experience in a game or VFX studio (major asset)
• Experience with Linux, Ansible & docker (asset)

Nous sommes un employeur offrant l'égalité des chances

Invoke s'engage à offrir des chances de travail égales à chaque individu, sans distinction basée sur les éléments suivants : âge, sexe, orientation sexuelle, handicap physique, race, religion, citoyenneté, pays d'origine ou toute autre particularité. Nous croyons sincèrement en un environnement de travail respectueux et ouvert d'esprit, dans lequel chacun peut pleinement contribuer au développement de l'organisation.

Nous veillerons à ce que les personnes handicapées bénéficient d'un aménagement raisonnable pour participer au processus de candidature ou d'entretien, pour effectuer des fonctions essentielles du poste et pour recevoir d'autres avantages et privilèges d'emploi. Veuillez nous contacter pour demander un aménagement.