Director of Technology

Description de Poste

Today, Walker is positioned as North America’s leading provider of mirror and acid etch glazing substrates. Hard work, teamwork, and an entrepreneurial spirit with the courage to innovate and grow are at the core of Walker’s culture – a caring culture that is rooted in a respect and appreciation for one another, and that extends to their customers and partners.

Headquartered in their 200,000 square foot facility in Montreal, Canada, Walker owns and operates state of the art mirror and acid etch production facilities in Montreal, Texas and North Carolina, as well as a modern fleet of trucks, serving customers across North America. They are fiercely proud to be a privately‑held North American producer that has thrived in serving North American customers – through innovation and a profound desire to understand their customers and meet their needs.

Profile

The successful candidate reporting to the CFO, will be responsible for assuming a critical leadership role in managing and implementing technology strategies, solutions and projects within a manufacturing organization. This role oversees the strategic direction of technology in a manufacturing environment, ensuring efficiency, quality and compliance. The director would manage budgets and foster a culture of continuous improvement and innovation.

Key Responsibilities

Strategic Leadership

• Develop and execute a comprehensive technology strategy aligned with the overall manufacturing objectives and business goals.
• Identify emerging technologies and opportunities relevant to the manufacturing industry.
• Identify, evaluate, and recommend technology solutions that address key business needs and challenges.

Technology Operations

• Oversee the implementation and management of technology infrastructure, including hardware, software, and networks.
• Manage the organization’s IT resources, including hardware, software, and network infrastructure, ensuring optimal performance and uptime.
• Ensure compliance with regulatory standards, best practices, industry guidelines, and company policies related to technology and data security.

Project Management

• Lead and manage technology projects, ensuring timely and cost-effective delivery.
• Monitor project progress and identify and address any issues or risks.
• Drive continuous improvement initiatives focused on leveraging technology to enhance manufacturing processes, and advanced manufacturing technologies.
• Foster a culture of innovation within the organization, encouraging the adoption of new technologies and processes.
• Track and analyze key performance indicators (KPIs) to measure the effectiveness of technology solutions and identify areas for improvement.

Team Leadership and Development

• Lead, mentor, and develop a team of IT professionals, ensuring their skills and expertise are aligned with the organization’s technology needs.
• Provide guidance and support to manufacturing staff on the use of technology tools and processes.
• Foster a collaborative and supportive work environment within the technology team.

Collaboration and Communication

• Collaborate with other departments, including R&D, engineering, and production, to ensure technology solutions are aligned with business needs.
• Communicate technology strategy and project updates to senior management and other stakeholders.
• Serve as a liaison between the technology team and external vendors and partners.

Qualifications

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• Minimum of 7-10 years of experience in IT management, with a significant portion focused on manufacturing or a related industry.
• Experience leading and managing technology teams, including project management and budget attainment.
• Strong understanding of technology solutions and applications within the manufacturing industry, including ERP systems, Power Bi dashboards, and financial reporting systems.
• Experience with data analysis, reporting, and visualization tools.
• Excellent communication, interpersonal, and leadership skills.
• Proficiency in Microsoft Office Suite and other relevant software.

Desired Skills and Experience

• Knowledge of cloud computing technologies and platforms.
• Experience with automation and robotics in manufacturing.
• Experience with cybersecurity and data privacy in the manufacturing industry.
• Ability to multitask in a fast‑paced environment with fluctuating priorities and deadlines.