IT - IT Business Analyst

Job Description

Posted Friday, November 21, 2025 at 5:00 a.m.

1. POSITION SUMMARY

In a world where resources are limited, every action, every decision, counts. They must therefore be well invested the first time, in order to avoid waste and to produce quality.

However, the balance is sometimes thin: unnecessary "quality" can lead to waste. The developer must know how to make a difference.

To do this, the business analyst:

• Understand the IT team's and the company's roadmap, as well as their strategic priorities, and balance them with user demands;
• Ensure compliance with the quality standard set up within the team;
• Establish trusting relationships with stakeholders, in order to take them into consideration and accelerate change management;
• Contribute to the continuous improvement of business processes and work methods;

2. POSITION RESPONSIBILITIES

• Gather business needs using different techniques, adapted to the context;
• Translate these needs into detailed and precise specifications for their development;
• Conceptualize and model applications at the front-end and back-end levels;
• Participate in the definition, coordination and execution of test scenarios;
• Involve the operations teams during user tests, in order to obtain their approval;
• Contribute to the implementation of processes and developments, through training and active operational support;
• Design procedures and work instructions;
• Master the company's business processes and identify waste;
• Participate in the analysis, documentation and mapping of business processes;
• Act as a business expert with stakeholders to guide decision-making;
• Analyze the costs, benefits, risks and impacts of a proposed change;

3. JOB REQUIREMENTS

• Ability to manage priorities and have a high degree of adaptability;
• Strong conceptualization skills;
• Overall vision and analytical mind;
• Be client-oriented and results-oriented;
• Excellent ability to lead meetings and mobilize;
• Excellent communication skills in French and English, spoken and written;
• BPMN 2.0 process mapping;
• In-depth knowledge of key ERP-related business cycles;
• Knowledge of agility;

Personal profile

• Leader;
• Organizational and efficient skills;
• Ability to communicate, influence and listen;
• Creativity;
• Autonomy;
• Sustained commitment and timeliness;
• Team spirit;
• Commitment to quality;

Professional profile

• Bachelor's degree or college diploma in a field relevant to the job;
• 3-5 years of experience as a business analyst or product manager;
• Knowledge of ERP (Epicor, an asset) and Jira, an asset;
• Certification in business analysis, product management or scrum master, an asset;
• Experience in a manufacturing environment is an asset;

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