Control-M Administration

About Nöord Technologies

At Nöord Technologies, we empower top-tier financial institutions with exceptional talent in banking and capital markets.

Job Description – Control‑M Administration

This role supports all aspects of Control‑M administration and provides technical guidance to team members. You will manage escalated incidents, perform root-cause analysis, and address both reactive issues (incident reports) and proactive business needs. The contract is open (12 months +) and may lead to an extension or internalisation. Calendar follows the US calendar and the role is located in Montréal, with a hybrid model—up to two days WFH per week after three months.

Key Responsibilities

• Configure, implement and support complex Control‑M batch streams.
• Support modernization efforts using Control‑M integrations and Automation API.
• Understand business requirements and design appropriate solutions.
• Test and validate changes in the Control‑M environment.
• Ensure high-quality release standards.
• Manage incidents and, when needed, escalations to management or third parties.
• Perform root-cause analysis on P1–P4 incidents.
• Collaborate with internal teams or external partners for change implementations.
• Adhere to incident, problem, and change-management procedures.
• Ensure service performance meets established SLAs and quality expectations.

Candidate Requirements

Education

• Bachelor's or postgraduate degree in Computer Science / IT, or equivalent experience.

Experience

• Minimum five years of relevant experience in Control‑M administration.

Technical Skills

• Strong knowledge of Control‑M architecture.
• Hands-on experience with Control‑M v9.20 / v9.21, including installation, configuration and DR procedures.
• Experience with multiple Control‑M releases and migrations.
• Good understanding of Linux basics.
• Expertise across Control‑M components: Control‑M Agent / AFT / Managed File Transfer, Windows 2016 / 2019 / 2022, UNIX – Linux (current releases), Control‑M Automation API, Agent parameters, Configuration Manager, Calendar creation & updates, Folder & job creation / updates, Job ordering, conditions, quantitative resources, AFT profile components & jobs, Control‑M security, Job loader, User daily concept, Forecast Server, Import / export between environments, Find and update commands on folders.
• Experience working with BMC Level 4 support.
• Strong troubleshooting and analytical skills.
• Knowledge of ITIL (Incident, Problem & Change Management).
• Experience with other file-transfer products (CFT, Connect Direct, MQ Series, Secure Transport) is an asset.

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