Account Manager - Gaming

Description du Poste

2 days ago Be among the first 25 applicants

This range is provided by DULCEDO Management. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base Pay Range

CA$40,000.00 / yr - CA$45,000.00 / yr

The Opportunity

We're looking for an Account Manager to elevate our legacy of white‑glove service and set new standards for client relationships. In this role, you’ll manage relationships with clients, talents, and Dulcedo team members, shaping distinctive brand identities and sophisticated digital strategies that empower our talents to excel in their careers and personal brand development. This position is a unique blend of client relationship management, project oversight, strategic development, and social media expertise. To succeed, you must possess exceptional client communication and organizational skills, along with a deep passion for the creator economy.

Expectations

• Oversee and execute negotiated partnerships from start to finish, ensuring all contractual terms are met and project milestones are achieved as planned.
• Maintain continuous engagement with talents and brands throughout and beyond collaborations, offering support and guidance to enhance and nurture relationships.
• Track performance by evaluating key performance indicators (KPIs) and present comprehensive reports at the end of each partnership, detailing successes, challenges, and key insights to inform future strategies.
• Collaborate with talents and Dulcedo employees throughout and beyond collaborations to ensure each talent maintains a consistent, impactful social media presence.
• Develop content strategies and concept ideas, leveraging analytics and social media trends to maintain high engagement rates and ensure content effectiveness.
• Actively participate in talents’ agency experience by engaging in their onboarding, quarterly planning, and other key activities.
• Assist in the day‑to‑day management of talents by providing planning support to help organize their activities and ensure their success.
• Manage inbound PR requests, handle interview requests, respond to mailers, and process event invitations.
• Contribute to outbound strategies, including talent sourcing, outreach, interview pitching, talent gifting, event responses, and new brand pitch calls.
• Attend on‑site production days and talent events, providing on‑site support to guarantee successful collaborations.
• Leverage the right tools and information channels to stay on top of industry trends in order to serve as a valuable resource to the team.
• Upon request, participate in our buddy program, where you’ll be requested to mentor new hires and share best practices.

Profile

• 2+ years of experience working in influencer marketing or PR, either in‑house or within an agency.
• Advanced French language skills.
• Interest and familiarity with gaming, e‑sports, and streaming; solid understanding of current platforms, creators, and trends.
• Proven experience in communicating directly with both talents and corporate clients.
• Excellent interpersonal skills with a natural talent for building and maintaining strong relationships.
• Strong mediation abilities; experienced in negotiating, resolving conflicts, and managing expectations.
• High organizational skills with a proven track record in task management, handling details, meeting multiple deadlines, following processes, and multitasking effectively.
• Knowledge in managing influencer/talent partnerships and assessing social media metrics and industry KPIs.
• Strong understanding of paid media, influencer marketing, and public relations.
• Solid knowledge of fashion, beauty, and entertainment online communities.
• Demonstrated team‑player energy, with a collaborative approach and the ability to give and receive constructive feedback.
• A bachelor's degree in a related field is an asset.
• Experience in the pitch process with business development teams and clients is a plus.

Perks

• Unlimited vacation.
• Highly flexible work environment with minimal office attendance requirements.
• Remote work policy.
• Freestyle Fridays: work ends at 2:00 PM every Friday.
• Comprehensive insurance covering dental, vision, and medical needs after one month.
• Opportunities for internal advancement.
• Startup spirit and stability of a large organization.

AI Statement

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Sales and Business Development

Industries

Transportation, Logistics, Supply Chain and Storage

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