Manager Digital Business Technology

Job Description

Joseph Ribkoff designs classic and contemporary garments for fashion-forward women with a youthful state of mind. Each one of our carefully tailored pieces offers the effortless fashion, fit, and quality that we’ve been synonymous with.

Over the years, the brand has blossomed into a touchstone for timeless, youthful style. Driven by a passion that has never cessé to propel our company’s vision, Joseph Ribkoff has been an ally to women, dressing them with flair and perfect fit for over 65 years. From our quality and distinctly designed products to our unwavering commitment to retail partners, Joseph Ribkoff’s values resonate in everything we do and create.

Today, his legacy lives on through the work of a devoted, talented team operating from the four corners of the world. Sold in over 60 international markets, Joseph Ribkoff is a global emblem of quality and elegance.

Montreal Corporate Head Office, where most of their employees are based, offers career opportunities in Design, Operations, Sales, Marketing, Finance, IT and HR as well as in the Production and Warehousing facilities.

The Manager Digital Business Technology heads up the digital technology team and is responsible for the relationship between the Information Technology Department and the Digital Marketing team. They are charged with the implementation and ongoing development of business applications and systems in B2B, CRM, and digital environments as well as improving business processes.

In this role, you will be responsible for developing, implementing, and optimizing digital solutions that drive innovation and enhance operational efficiency. You will work closely with cross-functional teams to design and develop digital systems, processes, and tools that integrate with existing infrastructure and meet business objectives.

Responsibilities

• Heads up a digital technology team of business analysts, developers and QA analysts (internal and external)
• Program / Project Manager lead of assigned project related to Digital & Technology initiatives and implementation.
• Engage with stakeholders in all related requirement discussions internally and externally
• Analyse data to drive insights and optimization strategies for digital tools and systems.
• Coordinate with external service providers on crafting of the project scopes.
• Ensure projects are executed according to the agreed scope and requirement in a timely and accurate manner.
• Provide regular programs and projects status updates to all key stakeholders
• Lead the integration of new digital technologies into existing infrastructure to ensure that digital systems are scalable, secure, and easy to integrate with other systems.
• Manage service provider performance and progress to ensure the interest of the organization is met.
• Manage digital transformation projects, ensuring alignment with company goals and objectives.
• Coordinate quality checks and hardening including testing before cut-over of the project
• Arrange and conduct digital and technology training and talks.
• Provides expert business technology guidance to digital marketing.
• Responsible for any process improvements, develops and manages initiatives to improve processes.
• Responsible for the team to maintain specifications, documents, test plans and scripts for all projects in the assigned domain.
• Communicates with business users to interpret requirements for IT groups.
• Responsible / Participates in team that architects, develops, validates, and maintains applications.
• Performs the review of business requirements and workflow as it relates to implemented solutions.
• Acts as a project manager for business technology lead projects.
• Updates users timely and regularly on status of issues and on any business requests.
• Stay updated with the latest digital trends, technologies, and industry standards.

Required Qualifications

• 5 + years IT experience in digital projects and platforms; B2B, CRM, Customer service.
• Related fashion industry experience is required.
• Demonstrated ability to manage projects and strong ability to influence others
• Knowledge of digital platforms (Optimizely, Shopify, …) for B2B, CRM and CMS systems is an asset.
• Knowledge of digital ecosystem technologies and tools is required (Google analytics, payment platforms, reviews, CMS…)
• Experience with cloud technologies (AWS, Azure, etc.) and integration with enterprise systems.
• Knowledge of D365 system is an asset.
• Working knowledge of the standard Systems Development Life Cycle, familiar with Agile and DevOps methodologies
• Excellent communication skills (verbal, written and presentation)
• Ability to prioritize and work with deadlines
• Innovator with quick absorption of new technologies; strong understanding of technology solutions in the digital space
• Strong interpersonal skills with the ability to work as a member of cross-functional teams
• Strong problem-solving, troubleshooting, and analytical skills.
• Strong project management skills and the ability to manage multiple priorities in a fast-paced environment
• Experience working on other e-commerce or ERP integrations can be a huge plus, particularly for integrations between different platforms like Optimizely, Shopify and other ERPs or CRMs.
• Bilingual in both French & English, spoken and written

What we offer at Joseph Ribkoff is:

• Finish at 1:00 p.m. every Friday!
• A hybrid model (3 days a week in the office and 2 from home)
• 5 personal days per year
• Competitive group insurance (65% employer-paid)
• 40% employee discount on clothing
• Work with passionate people for a global Quebec company
• 11 statutory days off per year

Joseph Ribkoff is an equal opportunity at-will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.

Pay Type: Salary

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