IT Onsite Technician Role at Hemmersbach
Join to apply for the IT Onsite Technician role at Hemmersbach.
Your Skills
- 18 months of IT experience (or equivalent)
- Ability to build relationships
- Excellent time management skills
- Experience in OS, Apps and H/W installation and troubleshooting depending on project products
- Certifications that demonstrate competency in enterprise IT (A+, etc.) are a plus
- 2+ years of experience as a Deskside Support Technician
- Ability to handle tickets and service requests with professionalism and efficiency
Your Tasks
- Provide day to day local/remote desktop support
- Handle inbound calls and answer questions
- Troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system
Be part of us
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.
Seniority level
Entry level
Employment type
Full-time
Job function
- Information Technology
Industries
- IT Services and IT Consulting
Location: Montreal, Quebec, Canada. Salary: CA$60,000.00-CA$75,000.00.
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