Business Development Manager

Overview

We are seeking a Business Development Manager to join our Canadian team and help execute our goals within Canada. Reporting to the Sales Manager, the Business Development Manager will be responsible for driving sustainable business growth through boosting sales and forging strong relationships with clients within their territory.

Responsibilities

• Work with Sales Manager to identify growth strategies, focused on increasing revenue, market share, and customer satisfaction
• Identify new opportunities and address customer needs
• Schedule business meetings with prospective and current clients
• Promote products and services that address clients’ objectives
• Provide feedback and after-sales support
• Conduct regular key account and installer visits
• Build and maintain strong relationships with clients and partners
• Regular review of customer KPI’s and work on execution strategies with Sales Manager
• Collaborate with various departments within the organization, such as customer service and product teams
• Drive growth in sales revenue to meet or exceed sales targets
• Identifying opportunities for upselling, cross-selling, and expanding into new markets
• Understand product offerings
• Maintain deep knowledge of company products and lines to effectively communicate their value to customers
• Training and development
• Continuously update knowledge on industry trends and product updates
• Collaborate with marketing, customer service, and product teams to align sales strategy and customer satisfaction
• Participate in regular team meetings
• Attend and contribute to sales meetings, providing insights on sales activities and market trends
• Daily CRM activity reporting
• Regular opportunity pipeline status reporting
• Uphold company reputation by conducting business with integrity and professionalism

Qualifications

• A minimum of three years in a sales or business development role
• Preferably within the Canadian automotive aftermarket
• Proven record of success with the entire sales process, from planning to closing
• Must be bilingual in French and English
• Experience managing a portfolio of customers is considered an asset
• Great analytical and problem-solving skills
• Proficient with Microsoft Office (Excel, Access, Outlook, and PowerPoint) for the creation of reports, presentations, and analysis
• Ability to present programs and to train customer associates on product
• Willingness to work outside normal business hours, as necessary
• High level of responsiveness with the ability to prioritize, multi-task, and manage deadlines
• Must have excellent oral and written communication skills
• Excellent communication and interpersonal skills to negotiate deals, address concerns, and ensure customer retention
• Travel 3-4 days a week

Qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.

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