Customer Development Manager

Overview

A Proudly Canadian Company, Yoplait Liberté has been crafting high-quality yogurt for over 50 years, using fresh milk sourced from local farms. Our iconic brands, Liberté and Yoplait, are rooted in tradition and innovation. We are looking for a Customer Development Manager who thrives in a dynamic, collaborative environment and is motivated to drive performance through strategic partnerships and customer-focused solutions.

Your Impact

This role goes beyond traditional account management. It’s about being a strategic partner to our clients, translating insights into action, and enabling smart commercial strategies that fuel growth. As a Customer Development Manager, you’ll be a key contributor to our commercial success, collaborating cross-functionally to deliver results and shape the future of our retail presence.

What You’ll Be Doing

• Lead Strategic Account Management: Develop and implement strategic sales plans to achieve revenue and profit objectives.
• Prepare impactful client presentations, including Joint Business Planning (JBP) sessions.
• Manage budgets effectively, ensuring alignment with company goals.
• Deliver accurate sales forecasts to support production and supply chain planning.
• Serve as the primary point of contact for key accounts, ensuring high levels of customer satisfaction and service.
• Analyze internal reports, Nielsen data, client insights, and market trends to identify growth opportunities.
• Lead product launch presentations and ensure successful execution at retail.
• Negotiate trade programs, agreements, and support planogram optimization.
• Build and maintain a promotional calendar aligned with brand and business strategies.
• Collaborate with internal teams (Marketing, Customer Service, Production, Logistics) to meet client needs.
• Support the retail sales team to maximize their impact on account performance.
• Ensure tactical execution aligns with strategic plans across departments.

Who You Are

• Bachelor’s degree in business administration, Marketing, Management, or a related field.
• Minimum of 8 years of experience in client management, ideally in the fresh category and CPG.
• Experience with major retailers.
• Knowledge of the food industry is an asset.
• Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Excellent analytical, negotiation, and communication skills.
• Proactive, dynamic, and results-driven mindset.
• Strong time management, prioritization, and collaboration skills.
• Passionate about driving business impact through strategic partnerships.

Why Join Yoplait?

• Growth Mindset: We invest in your development with access to a rich learning platform and tailored training opportunities.
• Flexibility and Balance: We support well-being and adaptability in our work environment.
• Meaningful Work: You’ll have autonomy and accountability to make a real impact on our brands and business.
• Intrapreneurial Spirit: We encourage initiative and strategic thinking, empowering you to shape the future of our organization.

Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Business Development and Sales
• Industries: Food and Beverage Manufacturing

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