records management services manager

Job details

A career as a senior asset manager in the Client Identity and Access Management (CIAM) at National Bank means acting as a specialist in the management of asset delivery / operations teams and IT cybersecurity services. It is through your skills in leadership, team mobilization, optimization of operations and delivery costs and your experience in cybersecurity that you have a positive impact on the implementation, evolution and operation of cybersecurity assets and services that allow the achievement and maintenance of a low security risk.

Your job

• Be accountable for translating business and technology needs into a comprehensive execution plan (roadmap) for the scope of Client Identity and Access Management (CIAM) services under your responsibility.
• Be accountable to and/or contribute to the management of the "Change" and "Run" budgets required for the establishment, evolution and ongoing maintenance of the organization's Client Identity and Access Management (CIAM) services.
• Be responsible for the management of human capacity (hiring plans, management cycle, development/training plans, etc.) for your sector.
• Work in close collaboration with all stakeholders involved in the use or evolution of CIAM services (business clients, CISOs, architecture, IT partners, auditors, finance, etc.).
• Have a mastery of all the needs related to the field of your sector and be accountable for their good orchestration in terms of prioritization and sequencing.
• Be accountable for the sound health of the asset protection services ecosystem in terms of operational reliability, financial viability, functional coverage, scalability, security and technology debt avoidance.

Your team

The IT and Operations sector is made up of more than 5500 experts who work in an agile, proactive and collaborative manner to seize opportunities, stay on the cutting edge of technology and continuously improve processes. Within the Information Security Delivery (LSI) - CIAM sector, you will be part of a team of 40 colleagues and report to the CIAM Portfolio Manager ("APM"). The CIAM team stands out for its expertise in identity management, application development and client experience (UX) best practices. We favor a variety of forms of continuous learning to enrich your development, including learning in action, training content made available to you and collaboration with colleagues with diverse expertise and profiles.

Prerequisites

• Bachelor's degree and 5 to 7 years of experience in a relevant field
• Demonstrated leadership in technology transformation and cybersecurity
• Experience in managing teams delivering complex IT projects in Agile/SAFe mode involving many contributing sectors
• Political acumen, stakeholder management skills and ability to influence
• Knowledge of CIAM and digital domain and experience with Okta and Nuance (voice biometrics) solutions are an asset

Your benefits

In addition to competitive compensation, upon hiring you'll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.

• Health and wellness program, including many options
• Flexible group insurance
• Generous pension plan
• Employee Share Ownership Plan
• Employee and Family Assistance

Location

• Montréal, QC
• On site

Advertised until

2025-10-10

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