ServiceNow Developer

Overview

We are currently seeking a ServiceNow Developer to join our team in Montreal, Quebec (CA-QC), Canada (CA).

Position: ServiceNow Developer

This position is within Technology modernization and Architecture. As a department, we are responsible for the promotion and adoption of new technology in Morgan Stanley. The successful candidate will join a team developing an eco-system of tools and processes to enable technologists to make informed technology decisions based on accurate and up-to-date information on technologies available at the Firm. The central catalogue of technologies is being implemented on the ServiceNow platform with other components built on the distributed platform. The solution we build will help us to track our inventory of technical products across the firm, their respective lifecycles and highlight opportunities for consolidation and cost saving.

As a ServiceNow developer, you will be working directly with our customers to understand their requirements and craft technical solutions to fulfill their needs. The successful candidate will be an advocate for building software correctly and will critique and challenge design ideas from the technical side as well as our business colleagues to ensure we are meeting their requirements but not developing a solution that results in a level of customization on ServiceNow that is unsustainable. They will be a culture carrier and help to implement and maintain standards in our team and suggest improvements to technical and soft processes. You will be part of a team working within all facets of development: from requirements, design and development all the way to production.

Responsibilities

• Work with customers to understand requirements and craft technical solutions on ServiceNow.
• Advocate for best practices and sustainable design, critiquing designs from technical and business stakeholders.
• Help implement and maintain standards within the team and suggest process improvements.
• Participate in all facets of development from requirements and design to production.

Qualifications

• Minimum Requirements
• Minimum of 5 years as a software developer
• Minimum of 3 years of experience developing in ServiceNow
• Strong knowledge of database development concepts
• Strong background in software development, software architecture, data structures, algorithms, and SDLC models
• Ability to work with customers, gather requirements and create solutions independently
• Ability to communicate across timezones and geographies effectively
• Experience with agile development practices
• Preferred / Desired
• Experience modelling data in ServiceNow with familiarity with CSDM
• Experience with ServiceNow partner consultancy and multi-client implementations
• Experience developing UIs on ServiceNow
• Experience with ITAM and with Snowflake
• Experience implementing ServiceNow in complex network environments
• Experience with scripting languages such as Python
• ITIL certification

Location and Requirements

Canadian Citizenship is required. Position is for Montreal and the client expects 3 days in office, so it must be local or willing to relocate.

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. NTT DATA recruiters will never ask for payment or banking information and will only use email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form: / / us.nttdata.com / en / contact-us.

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