ServiceNow Developer

Description de poste

This position can be located within proximity to a CGI office. The candidate must be able to speak / write in French. As a ServiceNow Developer, you will play a crucial role in developing, maintaining, and enhancing applications on the ServiceNow platform, with a focus on IT Asset Management (ITAM). You will also be involved in creating integrations with other established systems.

Overview

As a ServiceNow Developer focused on ITAM, you will collaborate with cross-functional teams to implement ITAM best practices, leverage agile methodologies, promote software license compliance, and contribute to the development and integration of ServiceNow ITAM applications.

Your future duties and responsibilities

• Collaborate with cross-functional teams to ensure adherence to ITAM best practices.
• Work closely with the Agile Task Force (ATF) to implement agile methodologies in ITAM workflows.
• Promote software license compliance and agreements to mitigate legal and financial risks.
• Use the Agile ServiceNow module to enhance transparency, collaboration, and adaptability in ITAM processes.
• Contribute to the development, maintenance, and enhancement of ITAM applications on the ServiceNow platform.
• Implement and customize ServiceNow applications, with a particular focus on ITAM.
• Facilitate the deployment of new applications and modules, and configure the user interface and workflow of the application.
• Collaborate on the development of integrations between ServiceNow, ITAM, and other existing systems.
• Apply innovative technological approaches to solve complex ITAM-related problems.
• Provide technical assessments, create comprehensive documentation, and offer expertise within the team.
• Contribute to continuous improvement by sharing experiences and knowledge.

Required qualifications to be successful in this role

• Proficiency in French.
• Minimum of 3 years of experience in IT Asset Management (ITAM).
• Familiarity with agile methodologies and the ability to integrate ATF principles into ITAM workflows.
• Knowledge of software compliance and experience in mitigating legal and financial risks.
• Proficiency in using the Agile ServiceNow module for ITAM processes.
• Hands-on experience with configuring and customizing ServiceNow applications.
• Familiarity with web-based and scripting languages (JavaScript, HTML, web services).
• Experience collaborating with cross-functional teams in an Agile / Scrum environment.
• Understanding of ITIL methodologies and IT Service Management (ITSM) concepts.

Life at CGI and equal opportunity

Together, as owners, let’s turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. You’ll be supported by leaders who care about your health and well-being and provide opportunities to deepen your skills. CGI is an equal-opportunity employer, and we are committed to fostering a workplace where everyone belongs. If you require an accommodation, please inform your recruiter. To learn more about accessibility at CGI, contact us via email. This email is for accessibility requests and cannot be used for application status inquiries. Come join our team—one of the largest IT and business consulting services firms in the world.

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