Director, Integrations Services - Professional Services

Overview

Director, Integrations Services - Professional Services

Montreal, Toronto

MaintainX is the world's leading Asset and Work Intelligence platform for industrial and frontline environments. We are a modern IoT-enabled cloud-based tool for reliability, safety, and operations on physical equipment and facilities. MaintainX powers operational excellence for 10,000+ businesses including Duracell, Univar Solutions Inc., Titan America, McDonald's, Brenntag, Cintas, Xylem, and Shell.

We recently completed a $150 million Series D funding round, bringing our total funding to $254 million and valuing the company at $2.5 billion.

What you’ll do

• Lead and manage the end-to-end delivery of client-facing integration projects, ensuring quality, timeliness, and alignment with client expectations.
• Oversee and develop a high-performing team of integration consultants and developers, providing coaching, performance management, and career development support.
• Own and evolve the integration services roadmap, driving the development of standardized methodologies, frameworks, and delivery accelerators.
• Collaborate with internal stakeholders across product, engineering, sales, and client success to ensure alignment between integration capabilities and overall business strategy.
• Serve as a senior escalation point for client delivery issues and ensure effective resolution of complex or high-risk integration challenges.
• Partner with Sales and Solutions Engineering to support pre-sales activities, including solution design, estimates, and statements of work.
• Monitor delivery performance through key metrics such as utilization, project health, client satisfaction, and profitability, and implement continuous improvement initiatives.
• Ensure integration services meet technical, contractual, and security standards while supporting client compliance requirements.
• Promote a culture of innovation, accountability, and collaboration within the integration delivery team.

About you

• Bachelor’s degree in Engineering, Computer Science, or a related field.
• 10+ years of experience in professional services or consulting, including 5+ years in a leadership role focused on integration delivery.
• Experience integrating ERP systems such as SAP, Oracle, NetSuite, or Microsoft Dynamics is strongly preferred.
• Hands-on experience with enterprise integration platforms (e.g., MuleSoft, Boomi, Workato, Celigo) and common SaaS ecosystems (e.g., Salesforce, NetSuite, Workday).
• Proven success managing technical delivery teams and client-facing engagements in a fast-paced, service-driven environment.
• Strong leadership and people management capabilities, with a demonstrated ability to grow and scale high-performing teams.
• Deep knowledge of integration architectures, middleware, APIs, and cloud-based enterprise applications.
• Excellent communication and stakeholder engagement skills, including executive-level client interaction.
• Strong business acumen with experience managing resource planning, delivery margin, and operational KPIs.
• Proficiency with project delivery and collaboration tools (e.g., PSA tools, Jira, Smartsheet, Confluence).

What’s in it for you

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
• We believe in meritocracy, where ideas and effort are publicly celebrated.

About us

Our mission is to make the life of blue-collar workers easier worldwide by creating software that meets their needs and realities. Our product is truly life-changing for 80% of the workforce that doesn’t work behind a desk and needs enterprise-grade software at their fingertips.

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Equal Employment Opportunity

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in MaintainX’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

J-18808-Ljbffr