Business Development Manager

ATPI CANADA

Montreal

65 000,00$ - 75 000,00$ /an

Offre publiée le 2025-08-06

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People & Culture Manager | Career Confidence Coach

We are seeking a results-oriented Business Development Manager with deep experience and connections in the travel, sports, and event industries. This role combines strategic acquisition of new clients with hands-on account management of existing corporate partners.

This role requires someone confident in navigating both high-level sales conversations and detailed operational follow-through. The successful candidate will be trusted to grow a portfolio of revenue-generating accounts while ensuring service excellence, retention, and client satisfaction.

Responsibilities

Identify, pursue, and convert new business opportunities within the sports travel and event sectors.
Leverage existing industry relationships to generate leads and grow the sales pipeline.
Develop compelling proposals, pitches, and presentations tailored to client needs and industry trends.
Represent the company at industry conferences, networking events, and trade shows to promote brand visibility and business opportunities.
Collaborate with internal leadership teams on go-to-market strategies and new service offerings.
Serve as the primary point of contact for a portfolio of high-value clients, ensuring their goals, expectations, and service requirements are consistently met or exceeded.
Conduct regular client check-ins, quarterly business reviews, and performance debriefs.
Foster long-term relationships by building trust and maintaining a deep understanding of each client’s business, industry challenges, and future opportunities.
Act as a strategic advisor, proactively identifying areas for improvement, innovation, or expanded services.
Work cross-functionally with internal departments (travel consultants, finance, and event operations) to ensure timely and accurate service delivery.
Monitor booking activity, policy adherence, and service-level agreements to ensure compliance with client requirements.
Manage and resolve any client concerns, service issues, or escalations quickly and professionally.
Monitor and report on key performance indicators (KPIs), including revenue growth, client retention, service satisfaction, and travel spend analysis.
Analyze travel data to uncover trends, inefficiencies, and cost-saving opportunities.
Collaborate with vendors (e.g., airlines, hotel chains, ground transportation) to negotiate preferred rates or custom packages tailored to client needs.
Provide clients with actionable insights and recommendations based on data and industry best practices.

Qualifications

Minimum 5 years of experience in business development within travel, events, sports, hospitality, or related industries.

A strong professional network and relationships within the target sectors.

Demonstrated ability to close new business and manage multiple high-value client relationships.

Exceptional interpersonal, verbal, and written communication skills.

Proactive, solution-oriented mindset with a high degree of emotional intelligence and professionalism.

Strong presentation and negotiation skills, with comfort in engaging with senior-level decision-makers.

Proficiency in Smartsheet or the ability to quickly learn and navigate similar project management tools.

GDS experience (e.g. Amadeus, Sabre) with air booking and ticketing knowledge

Understanding of airfare structures and fare rules

Proficiency in CRM platforms and Microsoft Office Suite (Excel, PowerPoint, Teams, Word).

Experience working with corporate clients on complex travel or event-related programs.

Familiarity with travel booking platforms and reporting dashboards is a plus.

Bilingual in English and French is required

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Business Development and Sales

Industries

Travel Arrangements

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