Business Development Manager

Description du Poste

The Business Development Manager is responsible for driving growth by identifying and securing new business opportunities, while also supporting the ongoing success of existing client relationships.

Key Responsibilities :

• Develop and manage a pipeline of prospective clients within the assigned territory or market segment.
• Conduct daily outreach through calls, emails, and other communication methods to generate leads and initiate contact with potential customers.
• Serve as a key resource for client needs, offering solutions related to logistics, pricing, and service agreements.
• Maintain consistent communication with assigned accounts, including participation in performance reviews, updates on process improvements, and discussions around new initiatives.
• Address and resolve customer concerns, service issues, and special requests in a timely and professional manner.
• Support additional tasks and special projects as needed.

Qualifications :

• Bachelor's degree from an accredited four-year institution.
• Minimum of 3 years of relevant experience in business development, sales, or a related field; or an equivalent combination of education and experience.
• Proficiency with transportation management systems (TMS) is required.
• Experience with optimization tools is preferred.
• Willingness to travel up to 10% of the time.
• Fluency in French required.

Additional Expectations :

• Collaborate with internal teams, including operations and leadership, to ensure client satisfaction and profitability.
• Participate in account reviews and contribute to the development of strategic proposals.
• Present results and recommendations to senior leadership for approval and implementation.

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