ServiceNow Developer

Description du poste

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Within the Ubisoft IT Department, you’ll join as a ServiceNow developer within the ServiceNow Platform team, responsible for supporting all other IT teams by providing guidance and process improvements. You will maintain our ServiceNow platform and implement new features for internal customers, participating in solution design, development, and testing phases.

Responsibilities

• Administrate and optimize the ITSM platform to reflect departmental processes;
• Provide support, configuration, troubleshooting, and scripting on the ITSM platform;
• Suggest new workflows and methods to improve ITIL process implementations;
• Configure, document, and implement the platform for new clients;
• Respond to customer tickets related to the application;
• Promote the platform's capabilities and recommend process optimizations to leverage the ITSM tool;
• Develop with advanced server and client scripting, workflow administration, and API knowledge on the ServiceNow platform;
• Apply strong analytical and problem-solving skills to quickly learn complex concepts;
• Have experience with ITIL, ITSM, and Service Desk environments;
• Proficiency in JavaScript; knowledge of HTML, CSS is a plus;
• Pay strong attention to detail, design, layout, customer experience, and translate business requirements into technical solutions.

Jobs for Humanity collaborates with Ubisoft to promote an inclusive and equitable employment environment, supporting individuals from all backgrounds.

Company Name

Ubisoft

Note

Your work permit eligibility may depend on your education and relevant work experience, as required by the government.

Skills and knowledge can be diverse and based on relevant experiences. We encourage you to apply even if you do not meet all the listed requirements.

Ubisoft is committed to diversity and fostering an inclusive, respectful work environment. If accommodations are needed for the interview process, please let us know.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Engineering and Information Technology

Industries

• Non-profit Organizations

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