Junior IT Coordinator

Description de Poste

Join a dynamic team where technology is at the heart of our operations. Are you bilingual (English / French), curious, and have a solid foundation in IT? Do you enjoy learning, solving problems, and getting involved in various aspects of tech support? We’re looking for a motivated IT Coordinator who wants to grow into the role. You don’t need to have every skill from the start — we’re primarily looking for someone who is eager to learn and develop within the IT environment. Rather than a seasoned expert, we’re looking for someone capable, versatile, and driven to expand their knowledge — all supported by a collaborative and encouraging environment. The offered salary reflects this openness to candidates with varying levels of experience.

Technical Responsibilities (Ideally Targeted, but Open to Learning)

Below is a profile of the responsibilities we hope to entrust to the person who will join our team. This is not a rigid checklist — if you have a solid technical foundation and a desire to learn, we’re ready to train and support you in developing these skills.

• SQL Programming
  • Develop, maintain, and optimize SQL queries and scripts
  • Manage databases with a focus on integrity and security
• Python Programming
  • Create and maintain Python scripts for CRM integration and automation
  • Troubleshoot issues and collaborate with users to improve functionality
• Device Management via Microsoft Intune
  • Configure, monitor, and manage devices remotely
  • Ensure device compliance and security
• API Integrations
  • Work with various partner systems through APIs
  • Versatility with different APIs is considered an asset

General Responsibilities (Developed Gradually Based on Profile)

• Systems Administration
  • Manage servers, networks, and infrastructure in a hybrid environment
  • Perform updates, backups, and security checks
• User Support
  • Provide bilingual technical support (hardware and software)
  • Train users and produce documentation
• Project Management
  • Plan and deliver IT projects
  • Coordinate with vendors and partners
• IT On-Call Rotation
  • Participate in an on-call rotation (approximately every other month)
  • Respond quickly to critical issues (not related to a single user)

Key Skills (Already Acquired or To Be Developed with Us)

• Clear Communication (FR / EN)
  • Present technical information in an understandable way
  • Collaborate effectively across departments
• Organization
  • Maintain up-to-date records of IT assets, licenses, and documentation
  • Manage time and priorities efficiently
• Autonomy
  • Take initiative and solve problems proactively
  • Stay informed about current technology trends