Job Title: Financial Services Professional
Job Summary
As a seasoned Financial Services Manager, you will be responsible for overseeing the day-to-day operations of our financial services department. This role requires strong leadership skills, excellent communication abilities, and a passion for delivering exceptional customer experiences.
About the Role
This position involves managing a team of professionals who are dedicated to providing top-notch service to our clients. You will be responsible for ensuring that all financial transactions are processed accurately and efficiently, while also maintaining a high level of customer satisfaction.
Key Responsibilities
- Manage a team of financial services professionals
- Oversee daily operations of the financial services department
- Develop and implement strategies to improve customer satisfaction and retention
- Collaborate with cross-functional teams to achieve business objectives
Requirements
- 1 year of experience as a Financial Services Manager
- Strong leadership and communication skills
- Ability to analyze complex financial data and make informed decisions
- Proficiency in software applications such as SERTI - Admin, Merlin (Sales), and Activix - CRM
Qualifications
- Organized and detail-oriented
- Positive attitude and strong work ethic
- Ability to work in a fast-paced environment
Working Conditions
- Monday to Friday, 8am-4pm
- Competitive compensation package
- Ongoing training and development opportunities
- Disability insurance
- Medical and paramedical expense insurance
- Life insurance plan
- Paid sick days off
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