Senior UX Designer

Description de Poste

Req Id : 422647

At Bell, our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world, innovative digital solutions and seamless customer experiences. It's all developed and delivered by the members of #TeamBell and we're always on the lookout for people with great skills and experiences.

We value diversity and provide a supportive, inclusive community where all team members can succeed. And through our commitment to environmental, social and governance initiatives, you will feel good about the greater impact you will have - making every day better for people as they connect, work, learn and play.

Join us. You belong at Bell.

Summary

Bell is searching for a skilled Senior UX Designer to join the Customer Experience team and spearhead the creation of outstanding user experiences across our website, mobile app, retail and call center channels. This hands-on position combines design expertise, leadership in system design, and a commitment to promoting UX principles throughout the organization. Utilizing Figma, you will enhance our design system and deliver consistent, user-focused experiences that meet high standards.

Key Responsibilities

• Designing intuitively easy, high-quality user experiences for web and mobile commerce platforms.
• Leveraging and contributing to our design system to ensure consistency and scalability.
• Collaborating effectively with Product, Engineering, and Business teams to align UX efforts with organizational objectives.
• Partnering with the Marketing teams to reflect our brand identity online.
• Leverage user research, usability testing, and A/B testing to validate designs and improve functionality.
• Guiding and supporting UX designers, encouraging their professional development.
• Promoting UX best practices to foster a customer-centered culture within the organization.

Critical Qualifications

• Over 5 years of experience in UX/UI design, with a demonstrated emphasis on e-commerce environments and a strong portfolio showcasing UI work.
• Advanced proficiency in Figma, coupled with a deep understanding of design systems and their application.
• Proven expertise in designing for both web platforms and mobile applications.
• Ability to build high-quality functional prototypes and demos that convey the vision of the product.
• Strong communication skills, with the ability to share your work with credibility, clarity and confidence.
• Comprehensive knowledge of user research methodologies, accessibility standards, and core UX principles.
• Ability to effectively balance hands-on design responsibilities with leadership and mentoring duties.
• Exceptional communication skills and a strong aptitude for managing relationships with stakeholders.
• Experience in the telco category is considered an advantage.
• A passion for ideas and storytelling, namely, making work that strives to deliver an impact and foster meaningful connections with the user through your creations.

EmployeeReferralProgram

Adequate knowledge of French is required for positions in Quebec.

Additional Information

Position Type : Management

Job Status : Regular - Full Time

Job Location : Canada : Quebec : Montreal || Canada : Ontario : Toronto

Work Arrangement : Hybrid