IT Technician

Job Description

Job Description

About Us :

Great River Financial Services Inc. is a leading provider of Managed IT Services, Break / Fix Support, Cybersecurity, Cloud Solutions, and IT Staffing across North America. We are actively seeking skilled and motivated IT Technicians to join our growing team.

Job Summary :

We are looking for an IT Technician with a strong technical background and hands-on experience in desktop / laptop support, printer repair, and network troubleshooting. The ideal candidate will have experience in both onsite and remote support environments and a proactive approach to problem-solving.

Key Responsibilities :

• Provide onsite and remote IT support to clients.
• Install, configure, and troubleshoot desktops, laptops, printers, and other hardware.
• Perform hardware diagnostics, repairs, and part replacements (especially laptops and printers).
• Troubleshoot network connectivity issues (LAN / WAN / Wi-Fi).
• Support software installations and updates.
• Maintain accurate documentation of issues and resolutions.
• Ensure timely completion of tickets in line with SLA requirements.

Required Skills & Qualifications :

Company Description

Great River Financial Services Inc. is a fast-growing provider of Managed IT Services, Staffing Solutions, Break / Fix Support, and AI-powered consulting. With operations across Canada and the U.S., we are committed to delivering reliable, cost-effective, and scalable solutions to clients in various industries. We are seeking a motivated and results-oriented Business Development Manager to drive growth and build lasting client relationships.

Company Description

Great River Financial Services Inc. is a fast-growing provider of Managed IT Services, Staffing Solutions, Break / Fix Support, and AI-powered consulting. With operations across Canada and the U.S., we are committed to delivering reliable, cost-effective, and scalable solutions to clients in various industries. We are seeking a motivated and results-oriented Business Development Manager to drive growth and build lasting client relationships.