IT Technician

Montreal

Offre publiée le 2025-05-26

TRSB Inc.

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Want to join a Canadian leader? Love to work with experienced professionals? Eager to make a valued contribution to a team of some 250 colleagues? Sounds like you’re ready for a job at TRSB, Canada’s number one translation provider.

TRSB is seeking an IT technician to provide technical support to approximately 250 in-house users and external collaborators. You will help administer and maintain the IT network and associated services, ensuring operational stability for all infrastructure and applications.

Your Daily Routine

  • Provide technical support to internal and external users
  • Support outside regular business hours on a rotating basis
  • Install, update, and upgrade network hardware and software
  • Manage information systems (e.g., workstations, printers, telephony, mobile devices, antivirus, magnetic cards)
  • Follow change-management procedures when modifying systems
  • Manage hardware, licenses, and maintenance contracts
  • Draft and update documentation
  • Handle IT purchases and vendor relations

You Will Need

  • Proficiency in Windows 10, Server 2016 / 2019 / 2022, and management tools (Active Directory, WSUS, GPO, DFS)
  • Knowledge of networks (DHCP, DNS, VLAN)
  • Experience with Exchange 2016
  • Familiarity with ticketing tools (SpiceWorks, ServiceDesk Plus)
  • Assets : VMware Horizon, ESX / ESXi, Office 2016, Office 365, Azure, certifications (A+, Network+, MCP, MCITP, MCSE, MCSA), and experience with Acronis, Kaspersky, EntraPass, Avaya IP Office, SonicWall VPN, mobile management systems
  • This Position May Be Ideal For You If You

  • Have a college degree in network management or equivalent
  • Have at least four years’ experience in technical support
  • Are fluent in French and English
  • Have strong customer service skills
  • Are available outside regular hours
  • Have organizational and stress management skills
  • We offer competitive benefits, including salary, insurance, RRSP, flexible work, and more.

    Additional Details

  • Seniority level : Mid-Senior level
  • Employment type : Full-time
  • Job function : Information Technology
  • Industry : Translation and Localization
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