IT Services Management Advisor

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The Specialized Business Services Department is growing rapidly. The department is part of the Omnichannel Capacity and Business Services IT Division, and its main role is to support the IT ecosystem for Desjardins’s specialized business services. We keep operational IT systems up and running on an ongoing basis, help business partners make strategic IT decisions related to expanding operations, among other things, and contribute to upgrading IT systems at Desjardins Group. As an IT Services Management Advisor, you head up application portfolio management for our administrative department and coordinate cross-sector files to help us meet our objectives. More specifically, you will be required to :

• Oversee the administrative department’s application portfolio in collaboration with the application portfolio managers at each department.
• Head up initiatives to update the application portfolio.
• Monitor and oversee service governance modernization.
• Supervise and coordinate application portfolio managers at the administrative department and ensure projects move forward.
• Manage and review service-level agreements.
• Prepare and lead alignment meetings for application portfolio managers.
• Coordinate security postures for applications.
• Prepare and lead alignment workshops with application portfolio business partners.
• Coordinate the risk profile exercise.

What we offer

What You Bring To The Table

Action oriented, Customer Focus, Differences, Interpersonal Savvy, Nimble learning, Strategic mindset

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Trade Union (If applicable)

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Job Family

Information technology (FG)

Unposting Date

2025-05-23

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