Job Description
Our client works in the operation of networks offered to public security organizations. The nature of the work is diverse and requires autonomy on the part of employees, both in terms of knowledge development and work organization. The company calls for total involvement and commitment from its employees, based on the superior quality of service and promptness demanded by its customers.
The post holder will report to the CCR Team Leader. Its main task is to support and monitor the government's P25 radiocommunication network, both on network and terminal (user) equipment.
Main Responsibilities
- Participate in maintaining the availability of voice and data telecommunications networks
- Analyze and diagnose faults relating to complex systems using remote monitoring instruments
- Create, monitor progress and complete trouble tickets
- Distribute the resources necessary to maintain network availability
- Communicate frequently with the client, users, subcontractors and colleagues
- Identify, analyze and make recommendations for improvements related to recurring problems
- Manage the configuration of user devices according to requirements
- Produce reports inherent to network management
Knowledge / Skills :
Assets for this position :
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