Production support analyst L
Montreal, QC
onsite / days in office
Duration : - month(s)
Description / Comment :
Skills needed : - Strong communication skill (written and verbal).
- Incident management.
- Expert knowledge in SQL : able to build extended queries and know the SQL keyword, ideally Oracle SQL / PL-SQL.
- Good knowledge in Unix and scripts : know commands to perform health check on a server and able to parse and investigate a log file.
- Knowledge of ITIL.
- Knowledge of Dynatrace. - Knowledge of schedulers (Autosys, Control M), DataStage WTX and file transferring (CFT / FTP / MQ) would be an advantage.
- At least - years as Application Production Support.
Team in charge of performing L / L technical issues for major in house performance and reporting applications.
Render support for global business operational users including AMER operations.
The team covers days a week, rotational shift including coverage from pm to pm and coverage for Sunday on rotational basis.
Additional Job Details :
Assignment duration months / / Work shift Sunday to Friday pm to pm - am to pm (rotational) / / Weekend shift Sunday rotational once or twice per month, same working hours.
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