IT Support Technician

Job Description

Job Description

Maya HTT is a world leading developer of digital industries software solutions. The world’s top tier engineering and manufacturing organizations rely on Maya HTT’s experience and expertise to achieve the full potential of their software investment. Maya HTT is also a Value-Added Reseller (VAR) for the Siemens PLM Software products, with a focus on CAE-based simulation and providing engineering services, including software training, migration, implementation, and custom development, along with consulting.

To support our continued growth, we are looking for a motivated IT professional with strong technical and hands on skills.

What to expect as the main responsibilities :

• Assemble, upgrade and maintain new workstations, prepare, deploy and maintain any additional equipment, such as laptops and peripherals
• Assist with employees / clients training preparations and equipment deployment
• Assist the infrastructure team in day-to-day operations and projects as needed
• Collaborate with other IT team members to resolve complex issues
• Handle daily users’ requests, support levels 1 and 2
• Handle cabling and users’ environment preparations
• Maintain, patch and monitor users’ environment to contribute to the stability and security of the environment
• Produce and maintain issues’ documentation
• Provide training and support to end-users on various software and hardware
• Handle logistics, deliveries and return of merchandise
• Handle hardware, software and licensing inventory systems

Minimum Requirements :

Why Maya HTT?

Our Candidate Experience Flow :  HR Phone Screen - Virtual Interviews using Microsoft Teams - Job Offer.

Maya HTT is an equal opportunity employer and committed to fostering diversity and inclusion in the workplace. Accommodations are available upon request for candidates taking part in all aspects of the hiring and selection process.