3764 offres d'emploi

Rôle dans l’organisation

La personne titulaire du poste est responsable de fournir l’assistance technique aux membres du personnel en ce qui a trait aux équipements informatiques et aux logiciels de bureautique utilisés dans le but d’en assurer le bon fonctionnement. En collaboration avec son équipe, elle participe à la mise à jour des systèmes d’exploitation, des logiciels ainsi que des périphériques de l’infrastructure technologique de l’Ordre.

Principales responsabilités / activités

• Reçoit, traite, résout et documente les demandes de services, les incidents ainsi que les problèmes. Identifie et transmet les incidents ou les problématiques de nature plus complexe à son équipe;
• Effectue l’installation, la configuration, l’entretien, la réparation et le remplacement des équipements ainsi que des logiciels de bureautique. Voit à l’entretien ainsi qu’à l’installation sur les prêts d’équipements, s’assure de leur retour dans un délai raisonnable et de leur bon fonctionnement;
• Réalise le maintien de l’inventaire des équipements et des logiciels de l’infrastructure technologique de l’Ordre;
• Assure la formation en matière d’utilisation des équipements et des logiciels, notamment lors de l’arrivée d’un nouveau ou d’une nouvelle membre du personnel ou de changements technologiques impliquant le personnel de l’Ordre;
• Participe à la rédaction ainsi qu’à la mise à jour des guides et procédures d’utilisation des équipements et des logiciels;
• Contribue à la réalisation de tâches diverses dans différents projets de sa direction et participe à l’analyse de différentes solutions;
• Prépare et assure la disponibilité du matériel pour les centres d’examen et, au besoin, offre un soutien sur place pendant la tenue de ceux-ci;
• Effectue la gestion et veille à l’exactitude des comptes utilisateurs liés à l’infrastructure technologique de l’Ordre lors de la mobilité de personnel, plus particulièrement lors des arrivées et des départs;
• Effectue toute autre tâche requise dans le cadre de ses fonctions.

Ce poste demande une présence au bureau de 4 jours par semaine du lundi au jeudi. Vendredi en télétravail.

La personne titulaire du poste doit être disponible pour effectuer des heures supplémentaires lorsque requis.

Qualifications

Formation et expérience

• Diplôme d'études collégiales (DEC) en informatique ou autre domaine connexe
• 2 à 4 ans d’expérience dans un poste comportant des fonctions et responsabilités similaires.
• Une combinaison de formation dans ce domaine et d'années d'expérience pertinentes pourrait également être considérée.

Champs d'expertise

• Expérience clients
• Fonctionnement d'un parc informatique
• Gestion de l'infrastructure Mircosoft 365

Connaissance des outils

• C2 Atom
• Logiciels bureautiques
• Produits Apple
• Produits Microsoft Intune
• Produits Microsoft 365
• Téléphonie Cisco et MS Teams

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En tant que directeur•trice de compte pour la grande région de Montréal, tu es responsable de générer la croissance des affaires chez nos clients existants tout en assurant leur satisfaction et en solidifiant la relation d’affaires. Tu agis comme partenaire stratégique, en alignant les besoins des clients avec les services de Mirego pour maximiser leur succès numérique et faire évoluer la collaboration à long terme.

RESPONSABILITÉS

• Agir comme partenaire de confiance auprès de nos clients pour les accompagner dans l’atteinte de leurs objectifs d’affaires numériques.
• Établir et maintenir des relations solides, stratégiques et durables avec les clients.
• Comprendre en profondeur les besoins et objectifs d'affaires des clients afin d’aligner les services offerts.
• Maintenir une communication proactive et transparente, en étant la personne ressource pour les volets stratégiques et administratifs.
• Collaborer avec les équipes de conception et de réalisation pour maximiser l’impact et la valeur des projets réalisés.
• Assumer la responsabilité des décisions stratégiques prises et des suivis critiques.
• Être à l’écoute des besoins et du marché pour faire évoluer nos services et renforcer notre position chez nos clients clés.
• Proposer, participer et mettre en œuvre des initiatives de co-création, de célébration ou de visibilité (événements clients, remises de prix, etc.).
• Analyser les budgets et assurer la rentabilité des projets en collaboration avec les équipes et les clients.

CE QU'IL TE FAUT

• Expérience significative en développement de comptes clients dans un contexte numérique ou de services professionnels.
• Excellente communication bilingue (français et anglais).
• Excellente capacité à comprendre des enjeux d’affaires complexes et à les traduire en solutions numériques concrètes.
• Excellentes aptitudes en négociation et en gestion de la relation client.
• Compréhension des modèles économiques et capacité à traduire des enjeux d’affaires en opportunités numériques.
• Autonomie dans la prise de décision, tout en mobilisant les bonnes personnes au bon moment.
• Bon niveau de compréhension des technologies numériques et des tendances en transformation digitale.

Envoyez votre CV via Espresso-jobs.

Au cœur de la croissance de Mirego, en tant que responsable du développement des affaires, tu identifies et qualifies des opportunités de vente à fort potentiel, tu construis des relations authentiques et tu communiques clairement la valeur de ce que Mirego crée. L’objectif est d’alimenter l'équipe de ventes en opportunités qualifiées, en s'appuyant sur une compréhension approfondie des besoins des clients potentiels et en alignant ces besoins avec l’offre de services de Mirego.

TON QUOTIDIEN

• Identifier et prioriser les comptes à fort potentiel en fonction des segments cibles, des signaux d’affaires et de l’adéquation avec l’expertise de Mirego.
• Qualifier les prospects en évaluant leurs besoins et la façon dont Mirego peut leur apporter une réelle valeur, tout en maintenant un volume élevé d'activités de prospection.
• Documenter toutes les interactions dans le CRM pour garantir un suivi rigoureux et efficace.
• Suivre les KPIs établis (ex. : nombre d'appels, taux de conversion des leads, etc.) et contribuer à l'amélioration continue des processus de prospection.
• Suivre et analyser la performance des campagnes de prospection et partager des recommandations concrètes afin d’optimiser les résultats.
• Représenter Mirego lors d'événements, conférences et/ou webinaires pour établir des connexions et renforcer la notoriété de la marque.

CE QU'IL TE FAUT

• Tu as au moins 5 ans d'expérience en développement des affaires, prospection ou ventes dans le domaine des services numériques.
• Tu es à l'aise pour te déplacer régulièrement à nos bureaux de Montréal ou chez nos clients.
• Tu comprends les écosystèmes numériques ainsi que les différentes plateformes web et mobiles ainsi que leurs contraintes.
• Tu as d’excellentes compétences en communication orale et écrite, tant en français qu’en anglais.
• Tu es capable d’établir des relations de confiance rapidement et de détecter les opportunités d'affaires.
• Tu es orienté vers les résultats avec une capacité démontrée à atteindre ou dépasser les objectifs de prospection.
• Tu as travaillé avec des outils CRM (ex. : HubSpot) et tu maîtrises des plateformes de prospection comme LinkedIn.
• Tu sais analyser des données de marché et adapter tes messages en fonction des segments cibles.
• Tu gères un volume élevé d'activités de prospection sans jamais sacrifier la qualité.

Envoyez votre CV via Espresso-jobs.

For 75 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well-being of people across the globe. Whether your background is in life sciences, finance, IT, sales or another area, your skills will play an important role in the work we perform. In return, we’ll help you build a career that you can feel passionate about.

Job Overview

As a Laboratory Clerk for our Histology team at the Laval location, you will provide general technical support within the departments.

In this role, primary responsibilities include:

• Prepare the required material needed to perform histology activities;
• Prepare specimens for storage and/or archiving;
• Receive and store chemicals, biological matrices, disposable material and keep inventories up to date;
• Keep the working area and storage room clean and organized.

If you have the following qualifications, we'll train you for the rest:

• High School diploma;
• Able to work physically (lift up to 20 kg, walk, stand, stoop, etc.);
• Ability to work under time constraints and adapt to change;
• Demonstrate flexibility and ability to work independently.

Role Specific Information:

• Location: 445 Boul. Armand-Frappier, Laval, QC, H7V 4B3;
• Transportation: Free parking. Near the Montmorency Subway. Electric vehicle charging station;
• Salary: $17.50/hr;
• Annual bonus based on performance;
• Schedule: Monday to Friday daytime. Depending on the business needs, you might have to do overtime;
• Permanent position as of the hiring, full-time 37.5hrs per week.

Why Charles River ?

• We offer competitive benefits and advantages from day one to support your well-being;
• Employee and family assistance program;
• Excellent welcome program for new employees as well as in-house advancement and career development opportunities;
• Access to a doctor and various health professionals (telemedicine);
• 3 weeks’ Vacation & 5 Personal day policy;
• Many social activities!

If you are interested in contributing to the well-being of our communities, not only across the country but around the world, please join us. This is Your Moment.

About Safety Assessment
Charles River is committed to helping our partners expedite their preclinical drug development with exceptional safety assessment services, state-of-the-art facilities and expert regulatory guidance. From individual specialty toxicology and IND enabling studies to tailored packages and total laboratory support, our deeply experienced team can design and execute programs that anticipate challenges and avoid roadblocks for a smooth, efficient journey to market. Each year approximately 300 investigational new drug (IND) programs are conducted in our Safety Assessment facilities.

About Charles River
Charles River is an early-stage contract research organization (CRO). We have built upon our foundation of laboratory animal medicine and science to develop a diverse portfolio of discovery and safety assessment services, both Good Laboratory Practice (GLP) and non-GLP, to support clients from target identification through preclinical development. Charles River also provides a suite of products and services to support our clients’ clinical laboratory testing needs and manufacturing activities. Utilizing this broad portfolio of products and services enables our clients to create a more flexible drug development model, which reduces their costs, enhances their productivity and effectiveness to increase speed to market.

With over 20,000 employees within 110 facilities in over 20 countries around the globe, we are strategically positioned to coordinate worldwide resources and apply multidisciplinary perspectives in resolving our client’s unique challenges. Our client base includes global pharmaceutical companies, biotechnology companies, government agencies and hospitals and academic institutions around the world.

At Charles River, we are passionate about our role in improving the quality of people’s lives. Our mission, our excellent science and our strong sense of purpose guide us in all that we do, and we approach each day with the knowledge that our work helps to improve the health and well-being of many across the globe. We have proudly worked on 80% of the drugs approved by the U.S. Food and Drug Administration (FDA) in the past five years.

We’re committed to providing benefits that elevate your quality of life. Based on your position these may include: bonus/incentives based on performance, 401K, paid time off, stock purchase program, Health and wellness coverage, employee and family wellbeing support programs, and work life balance flexibility.

For 75 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well-being of people across the globe. Whether your background is in life sciences, finance, IT, sales or another area, your skills will play an important role in the work we perform. In return, we’ll help you build a career that you can feel passionate about.

Job Overview

As a Veterinary Technician for our Toxicology team in Laval, you will be responsible for the well-being of our laboratory animals. Your contribution will ensure the health of our animals, as well as the integrity of our pre-clinical studies.

In this role, primary responsibilities include:

• Evaluate and follow the health status of animals under veterinary supervision;
• Work closely with our veterinarians to prepare and perform treatment plans;
• Perform medical treatments, interventions, and diagnostic tests under veterinary supervision;
• Identify potential animal welfare issues and find solutions;
• Carry out behavioral assessments of animals and allocate necessary enrichments.

We are looking for the following minimum qualifications for this role:

• College Diploma in Animal Health, Bioecology or any related Animal Science discipline;
• Able to work physically (lift up to 20 kg, walk, stand, stoop, etc.);
• Good observation skills;
• Problem solving skills;
• Able to quickly adapt to last minute changes.

Please note that upon being hired, you will have to undergo an annual tuberculosis test at the expense of the company

Role Specific Information:

• Location: 445 Boul. Armand-Frappier, Laval, QC, H7V 4B3;
• Transportation: Free parking. Near the Montmorency Subway. Electric vehicle charging station;
• Salary: $23.50/hr;
• Premiums: Evening ($2.50), Weekend ($2.75), Overtime (Time and a half), Holidays (Double time);
• Annual bonus based on performance plan;
• Schedule: Daytime Monday to Friday with weekends rotation (1/2). Depending on the needs, you may have to do overtime and holidays;
• Permanent position as of the hiring, 37.5hrs per week.

Why Charles River ?

• We offer competitive benefits and advantages from day one to support your well-being;
• Employee and family assistance program;
• Excellent welcome program for new employees as well as in-house advancement and career development opportunities;
• Access to a doctor and various health professionals (telemedicine);
• 3 weeks’ Vacation & 5 Personal day policy;
• Many social activities!

If you are interested in contributing to the well-being of our communities, not only across the country but around the world, please join us. This is Your Moment.

About Safety Assessment
Charles River is committed to helping our partners expedite their preclinical drug development with exceptional safety assessment services, state-of-the-art facilities and expert regulatory guidance. From individual specialty toxicology and IND enabling studies to tailored packages and total laboratory support, our deeply experienced team can design and execute programs that anticipate challenges and avoid roadblocks for a smooth, efficient journey to market. Each year approximately 300 investigational new drug (IND) programs are conducted in our Safety Assessment facilities.

About Charles River
Charles River is an early-stage contract research organization (CRO). We have built upon our foundation of laboratory animal medicine and science to develop a diverse portfolio of discovery and safety assessment services, both Good Laboratory Practice (GLP) and non-GLP, to support clients from target identification through preclinical development. Charles River also provides a suite of products and services to support our clients’ clinical laboratory testing needs and manufacturing activities. Utilizing this broad portfolio of products and services enables our clients to create a more flexible drug development model, which reduces their costs, enhances their productivity and effectiveness to increase speed to market.

With over 20,000 employees within 110 facilities in over 20 countries around the globe, we are strategically positioned to coordinate worldwide resources and apply multidisciplinary perspectives in resolving our client’s unique challenges. Our client base includes global pharmaceutical companies, biotechnology companies, government agencies and hospitals and academic institutions around the world.

At Charles River, we are passionate about our role in improving the quality of people’s lives. Our mission, our excellent science and our strong sense of purpose guide us in all that we do, and we approach each day with the knowledge that our work helps to improve the health and well-being of many across the globe. We have proudly worked on 80% of the drugs approved by the U.S. Food and Drug Administration (FDA) in the past five years.

We’re committed to providing benefits that elevate your quality of life. Based on your position these may include: bonus/incentives based on performance, 401K, paid time off, stock purchase program, Health and wellness coverage, employee and family wellbeing support programs, and work life balance flexibility.

For 75 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well-being of people across the globe. Whether your background is in life sciences, finance, IT, sales or another area, your skills will play an important role in the work we perform. In return, we’ll help you build a career that you can feel passionate about.

Job Overview

About Safety Assessment
Charles River is committed to helping our partners expedite their preclinical drug development with exceptional safety assessment services, state-of-the-art facilities and expert regulatory guidance. From individual specialty toxicology and IND enabling studies to tailored packages and total laboratory support, our deeply experienced team can design and execute programs that anticipate challenges and avoid roadblocks for a smooth, efficient journey to market. Each year approximately 300 investigational new drug (IND) programs are conducted in our Safety Assessment facilities.

About Charles River
Charles River is an early-stage contract research organization (CRO). We have built upon our foundation of laboratory animal medicine and science to develop a diverse portfolio of discovery and safety assessment services, both Good Laboratory Practice (GLP) and non-GLP, to support clients from target identification through preclinical development. Charles River also provides a suite of products and services to support our clients’ clinical laboratory testing needs and manufacturing activities. Utilizing this broad portfolio of products and services enables our clients to create a more flexible drug development model, which reduces their costs, enhances their productivity and effectiveness to increase speed to market.

With over 20,000 employees within 110 facilities in over 20 countries around the globe, we are strategically positioned to coordinate worldwide resources and apply multidisciplinary perspectives in resolving our client’s unique challenges. Our client base includes global pharmaceutical companies, biotechnology companies, government agencies and hospitals and academic institutions around the world.

At Charles River, we are passionate about our role in improving the quality of people’s lives. Our mission, our excellent science and our strong sense of purpose guide us in all that we do, and we approach each day with the knowledge that our work helps to improve the health and well-being of many across the globe. We have proudly worked on 80% of the drugs approved by the U.S. Food and Drug Administration (FDA) in the past five years.

We’re committed to providing benefits that elevate your quality of life. Based on your position these may include: bonus/incentives based on performance, 401K, paid time off, stock purchase program, Health and wellness coverage, employee and family wellbeing support programs, and work life balance flexibility.

Rejoignez notre équipe dynamique en tant qu’ambassadeur universitaire bilingue ! À ce poste, vous favoriserez l’engagement des étudiants et le développement d’un vivier de jeunes talents en établissant des relations solides avec les parties prenantes internes et externes, notamment les partenaires universitaires et les associations professionnelles. Vous assurerez la liaison avec les établissements désignés, suivrez les interactions avec les étudiants et les résultats dans le CRM, et apporterez votre soutien lors d’événements de recrutement et de déplacements à travers l’Amérique du Nord (en particulier sur la côte Est). Vous vous tiendrez également informé des tendances en matière de jeunes talents et de recrutement sur les campus afin de renforcer en permanence notre stratégie et notre impact.

Ce poste est basé à notre siège social à Montréal, au Québec. Il s’agit d’un poste en contrat.

Ce que vous ferez

• Établir et entretenir des relations avec les étudiants, le corps enseignant, les responsables universitaires et les partenaires externes
• Mettre en place des partenariats stratégiques avec les associations étudiantes, les départements universitaires, les partenaires industriels et les anciens élèves
• Jouer un rôle de liaison clé entre l’université et les parties prenantes externes afin de favoriser la collaboration et les partenariats
• Développer, analyser et maintenir des systèmes de retours d’expérience et de données afin de générer des informations pertinentes et de favoriser l’amélioration continue
• Garantir l’intégrité des données, leur gouvernance et l’utilisation efficace des analyses pour éclairer la prise de décision
• Intervenir en tant qu’expert(e) en matière d’engagement étudiant, de recrutement et de tendances du secteur
• Apporter votre soutien à la mise en œuvre et à la gestion des programmes de bout en bout
• Contribuer à l’organisation d’événements de grande qualité grâce à la planification, à la coordination et à la communication avec les parties prenantes
• Assumer des tâches supplémentaires selon les besoins pour soutenir les objectifs de l’équipe et de l’organisation

Ce que vous apportez

• Le bilinguisme (français/anglais) est indispensable pour communiquer au quotidien avec les membres de l’équipe à travers le Canada
• Un baccalauréat dans un domaine pertinent ou expérience équivalente
• Au moins 3 ans d’expérience dans l’engagement étudiant, le recrutement sur les campus ou un domaine lié au développement et au recrutement des jeunes talents
• Capacité avérée à concevoir et à mettre en œuvre des stratégies d’engagement sur les campus, des partenariats et des événements
• Expérience de l’utilisation de systèmes CRM pour gérer les relations, suivre l’engagement et analyser les données
• Maîtrise approfondie de Microsoft Office et des outils d’engagement pertinents (par exemple, gestion d’événements, sondages)
• Utilisation avérée des données et des technologies pour améliorer les résultats en matière de recrutement et d’engagement
• Excellentes compétences en communication et en établissement de relations avec des parties prenantes diverses
• Sens aigu de l’organisation, souci du détail et capacité à gérer plusieurs priorités dans un environnement dynamique
• Esprit créatif et orienté vers les solutions, animé par une passion pour l’éducation et le développement des jeunes talents
• Esprit d’équipe collaboratif, adaptable et proactif, doté d’un état d’esprit orienté vers la croissance, capable de gérer efficacement des priorités changeantes
• Excellentes compétences en communication orale et écrite
• Capacité à mener plusieurs tâches de front et à s’épanouir dans un environnement au rythme soutenu
• Disponibilité et capacité à voyager à travers l’Amérique du Nord selon les besoins

Les avantages dont vous bénéficierez en travaillant à notre siège social :

• Une offre globale d’avantages sociaux, comprenant notamment deux paires de lunettes et de verres gratuites par an
• Une culture d’accompagnement qui favorise la croissance continue et les opportunités de développement
• Une culture qui place l’humain au cœur de ses préoccupations (mais les chiens sont également les bienvenus)
• Une organisation qui s’engage socialement au niveau local et national, et qui vous encourage à faire de même

Pourquoi nous rejoindre

FYihealth group est la plus importante organisation de soins de santé diversifiée au Canada. Il comprend FYidoctors, Visique, BonLook et solis optics. Dirigée par des optométristes, gérée de manière professionnelle et axée sur le patient, l’organisation se concentre sur la fourniture de soins ophtalmologiques exceptionnels avec des produits et des services centrés sur le patient. Notre objectif est d’améliorer la qualité de la vie de nos patients. Nous sommes le fournisseur de soins ophtalmologiques qui connaît la croissance la plus rapide au Canada grâce à notre usine de fabrication de verres ophtalmiques et à notre centre de distribution qui appartiennent à des intérêts canadiens.

Au sein de FYihealth group, nos valeurs fondamentales sont la diversité, l’équité, l’inclusion et les occasions. Nous sommes fiers d’être un employeur souscrivant au principe de l’égalité d’accès à l’emploi et nous sommes heureux de fournir des accommodements, le cas échéant, à tout moment du processus de demande. Si vous avez besoin d’un accommodement, veuillez en informer votre recruteur. Tous les renseignements sur les accommodements demeureront confidentiels et seront utilisés pour assurer l’accessibilité pour les candidats et les membres de l’équipe.

Job Description

What is the opportunity?We will provide you with the tools, training and support you need to successfully complete the Damage Insurance Certificate delivered by l’Autorité des marches financiers (AMF) and the Other than Life (OTL) Ontario insurance license and other provinces.As an RBC Customer Service and Sales Advisor (Licensed Insurance Advisor for Home & Auto), you’ll be the trusted voice on the other end of the phone providing insurance advice and options to help clients protect what’s important to them. You’re empathetic, helpful friendly and provide clear, upfront insurance advice for clients. With every conversation, you’re curious, caring and detail-oriented, with a focus on problem and delivering an exceptional client experience. You will contribute to individual and team sales goals by proactively recommending personal home and auto insurance solutions to new and existing clients, as well as referring them to your partners within the organization.What will you do?

• Provide insurance advice and solutions to clients based on their needs through inbound calls

• Exhibit a consistent, positive client experience with every conversation and resolve client concerns at first point of contact, demonstrating relationship building through meaningful discussions

• Complete personalized needs assessments and reviews by leveraging tools, resources, and calculators to demonstrate value and support advice recommendations

• Demonstrate a solid understanding of regulatory risk when underwriting and updating home & auto insurance policies

• Use procedures effectively and seamlessly during conversations with clients

• Cultivate and maintain relationships with partners to work as one RBC team

What do you need to succeed?Must-have

• Willingness and ability to successfully obtain the Quebec Damage Insurance certificate delivered by l’Autorité des marchés financiers and the General Insurance License for Ontario Other Than Life and other provinces.

• Bilingualism (English and French) required, as you will regularly serve our clients with English and French speaking needs.

• High level of reading, comprehension and speaking in both languages

• Exceptional customer service skills with the ability to build strong relationships and connect with clients

• Flexibility to work all shifts within the hours of operation. The Home & Auto Advice Centre is open Monday – Friday, 8:00am – 8:30pm

• Digital literacy across a broad range of services (i.e. smartphones, tablets, laptops etc.)

Nice-to-have

• Possession of the Quebec Damage Insurance certificate delivered by l’Autorité des marchés financiers

• Post-secondary education

• Knowledge of insurance products

• Customer service and/or sales experience in a contact centre environment.

What’s in it for you?Whether it’s developing new skills, opportunities to innovate and grow, modern and comprehensive benefits, or the flexibility to enjoy the moments that matter, at RBC you have everything you need at your fingertips to build your career and life.

• Working with an award-winning team Awards | RBC Diversity & Inclusion

• A comprehensive Total Rewards package that prioritizes your overall wellbeing, including flexible and modern benefits, competitive compensation and stock options

• Work where you belong as part of a supportive, inclusive team and company that celebrate your unique perspectives, background and experience and want you to bring your whole self to work, every day.

• Leaders who are invested in your success and provide opportunities to learn, to grow and to try new things. Develop new skills, sharpen existing ones and explore paths you never knew existed with a host of learning programs and tools designed to support you in every phase of your career.

• Flexible work arrangements and leaders who support your needs—both personal and professional.

• An opportunity to have real impact on the lives of our clients and the communities we serve.

• RBCI software tools to boost your productivity

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.Job SkillsAdaptability, Advice Based Solutions, Client Discovery, Communication, Critical Thinking, Curious Mindset, Customer Service, Digital LiteracyAdditional Job Details

Address:

1 PLACE VILLE MARIE:MONTRÉAL

City:

Montréal

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

INSURANCE

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-07-24

Application Deadline:

2026-08-17Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveOur Employment OpportunitiesAt RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

Company Description

À PROPOS DE NOUS

Indigo est un lieu à la fois réel et virtuel où abondent les livres, les idées et les produits « mode de vie » bien conçus et où l’on trouve les gens créatifs qui contribuent à sa réussite. Nous croyons en l’importance des vrais livres, de vivre sa vie pleinement et généreusement, de faire preuve de bonté envers les autres et envers la nature, et nous pensons que toutes les histoires, petites et grandes, nous rassemblent. Indigo est le paradis des livres de notre clientèle, il est là pour les moments de joie et de découverte et lorsqu’on souhaite communiquer avec des personnes qui partagent notre passion de la lecture, notre foi envers les idées et notre désir de créer un monde meilleur et plus beau.

NOS PRINCIPES DIRECTEURS

Notre mission consiste à encourager le monde à lire et à enrichir la vie des gens qui aiment lire. Nous croyons au pouvoir des gens et de leurs histoires. Notre objectif est d’attirer les meilleurs talents, de développer le potentiel des membres de notre équipe et de créer un espace où chaque personne peut s’épanouir. Nos principes directeurs sont les idées clés qui sont censées influencer tout ce que nous faisons, chaque jour.

• Nous embaucherons, inspirerons et retiendrons les meilleurs
• Nous serons totalement centrés sur le client
• Nous adopterons un esprit entrepreneurial
• Nous nous engageons à prendre soin les uns des autres, de nos communautés et de notre environnement.
• Nous serons axés sur les données, la pensée systémique et l'entrepreneuriat
• Nous nous engageons pour une création de valeur véritable et partagée

Job Description

The Product Operations Leader is responsible for leading work and the execution of the work that contributes to the profitable movement of goods throughout the course of their life cycle. They provide coaching and feedback to Customer Experience Representatives (CERs) to bring products from door to floor efficiently and effectively. They lead the execution of the store’s visual merchandising activities, ensuring our customers can shop easily with or without assistance, and execute work to support reaction to sales trends and customer demands so that products are sold at the highest margin rate possible. They help influence a store culture that promotes employee engagement, growth, and development.

WHAT YOU'LL DO:

Functional

• Lead execution of activities to support strategic priorities, and the efficiency and effectiveness of product flow processes
• Lead execution of D2F process and visual operations, reacting to sell-through, and continual focus on the flow of goods to the sales floor, and Back of House (BOH) set up
• Lead execution of markdown process, promotional set-up, and sell-through
• Lead execution of changeover and visual assessment action plans
• Maintain visual propping, signage, and acrylics
• Act as an advocate for the customer by placing them at the forefront of all decision-making processes
• Embrace and champion technology that creates high tech and high touch solutions for Indigo’s customers
• Proactively identify and anticipate customer expectations and needs
• Coach and provide feedback to CERs to ensure operational excellence and the profitable movement of goods throughout their life cycle
• Open and close store as well as responsibility for managing sales floor
• Ensure health and safety of employees and customers is top priority

People

• Support the building of strong teams by participating in hiring activities, training new hires, and cross-training current team
• Support development of talent by providing feedback on team performance to managers
• Collaborate with others to drive flexible and just in time solutions
• Share technical knowledge with others and actively seek to learn from those more knowledgeable than yourself
• Help others see the impacts of their efforts and proactively engage other functions to get input
• Encourage others to freely share their point of view and be open to feedback

Cultural

• Model Indigo’s beliefs and convey a positive image in everything you do
• Celebrate diversity of thought and have an open mindset
• Take an active role in fostering a culture of continual learning and taking risks without the fear of making mistakes
• Embrace, champion, and influence change through your team and/or the organization

Qualifications

À PROPOS DE VOUS

• De 1 à 2 années d’expérience dans un poste de service à la clientèle, de présentation de la marchandise ou d’exploitation.
• Available to work multiple mornings per week beginning at 5:45
• Engagement manifeste envers la création d’un environnement exceptionnel tant pour la clientèle que pour le personnel.
• Expérience en direction de personnel.
• Connaissance des normes provinciales en matière de santé et de sécurité.
• Attitude axée sur le rendement.
• Capacité à utiliser le sens des affaires et la pensée globale pour prendre des décisions importantes.
• Capacité à prioriser, à planifier et à exécuter les tâches de façon agile.
• Capacité de se déplacer dans l’espace de vente durant de longues périodes.
• Disponibilité à travailler selon un horaire flexible, y compris les soirs, les fins de semaine et les jours fériés.
• Capacité de soulever des articles moyens et grands, allant jusqu’à 40 lb, au moyen de l’équipement et des techniques appropriées.
• Bilinguisme (anglais-français) requis pour tous les postes au Québec.

WHO YOU ARE:

• 1-2 years of experience in a customer service, merchandising or operations role
• Demonstrated commitment to creating an exceptional employee and customer experience
• Experience leading others
• Knowledge of provincial health and safety standards
• Performance orientated
• Ability to exercise good business acumen and systemic thinking that supports meaningful decisions
• Ability to prioritize, plan and execute while being agile
• Ability to be mobile on the sales floor for extended periods of time
• Availability to work a flexible schedule, including evenings, weekends and holidays
• Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
• Bilingualism (French/English) is required for all positions in Québec

For 75 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well-being of people across the globe. Whether your background is in life sciences, finance, IT, sales or another area, your skills will play an important role in the work we perform. In return, we’ll help you build a career that you can feel passionate about.

Job Overview

As a Laboratory Clerk for our Histology team at the Laval location, you will provide general technical support within the departments.

In this role, primary responsibilities include:

• Prepare the required material needed to perform histology activities;
• Prepare specimens for storage and/or archiving;
• Receive and store chemicals, biological matrices, disposable material and keep inventories up to date;
• Keep the working area and storage room clean and organized.

If you have the following qualifications, we'll train you for the rest:

• High School diploma;
• Able to work physically (lift up to 20 kg, walk, stand, stoop, etc.);
• Ability to work under time constraints and adapt to change;
• Demonstrate flexibility and ability to work independently.

Role Specific Information:

• Location: 445 Boul. Armand-Frappier, Laval, QC, H7V 4B3;
• Transportation: Free parking. Near the Montmorency Subway. Electric vehicle charging station;
• Salary: $17.50/hr;
• Annual bonus based on performance;
• Schedule: Monday to Friday daytime. Depending on the business needs, you might have to do overtime;
• Permanent position as of the hiring, full-time 37.5hrs per week.

Why Charles River ?

• We offer competitive benefits and advantages from day one to support your well-being;
• Employee and family assistance program;
• Excellent welcome program for new employees as well as in-house advancement and career development opportunities;
• Access to a doctor and various health professionals (telemedicine);
• 3 weeks’ Vacation & 5 Personal day policy;
• Many social activities!

If you are interested in contributing to the well-being of our communities, not only across the country but around the world, please join us. This is Your Moment.

About Safety Assessment
Charles River is committed to helping our partners expedite their preclinical drug development with exceptional safety assessment services, state-of-the-art facilities and expert regulatory guidance. From individual specialty toxicology and IND enabling studies to tailored packages and total laboratory support, our deeply experienced team can design and execute programs that anticipate challenges and avoid roadblocks for a smooth, efficient journey to market. Each year approximately 300 investigational new drug (IND) programs are conducted in our Safety Assessment facilities.

About Charles River
Charles River is an early-stage contract research organization (CRO). We have built upon our foundation of laboratory animal medicine and science to develop a diverse portfolio of discovery and safety assessment services, both Good Laboratory Practice (GLP) and non-GLP, to support clients from target identification through preclinical development. Charles River also provides a suite of products and services to support our clients’ clinical laboratory testing needs and manufacturing activities. Utilizing this broad portfolio of products and services enables our clients to create a more flexible drug development model, which reduces their costs, enhances their productivity and effectiveness to increase speed to market.

With over 20,000 employees within 110 facilities in over 20 countries around the globe, we are strategically positioned to coordinate worldwide resources and apply multidisciplinary perspectives in resolving our client’s unique challenges. Our client base includes global pharmaceutical companies, biotechnology companies, government agencies and hospitals and academic institutions around the world.

At Charles River, we are passionate about our role in improving the quality of people’s lives. Our mission, our excellent science and our strong sense of purpose guide us in all that we do, and we approach each day with the knowledge that our work helps to improve the health and well-being of many across the globe. We have proudly worked on 80% of the drugs approved by the U.S. Food and Drug Administration (FDA) in the past five years.

We’re committed to providing benefits that elevate your quality of life. Based on your position these may include: bonus/incentives based on performance, 401K, paid time off, stock purchase program, Health and wellness coverage, employee and family wellbeing support programs, and work life balance flexibility.

Devenez un actif pour la collectivité !

Faites partie de l’équipe de La Caisse et ressentez la fierté de contribuer à l’avenir financier de millions de Québécois et Québécoises en créant un monde plus durable.

À La Caisse :

• On valorise votre apport unique au sein d’une équipe d’envergure mondiale.

• On vous confie un travail qui vous permet de vous épanouir et de vous dépasser.

• On vous offre des occasions d’apprendre aux côtés de spécialistes généreux de leur savoir.

• On s’investit pleinement pour vous qui, chaque jour, réalisez notre mission.

Au fil des années, nous avons bâti une culture forte qui repose sur quatre piliers : l'ambition pour se dépasser, l'imputabilité pour concrétiser nos convictions, l'ouverture pour s'enrichir grâce à des idées créatives et la collaboration pour nous propulser vers les meilleurs résultats pour la population du Québec.

Description d'emploi

*Le niveau de poste peut varier en fonction du profil de la personne retenue.

Faisant partie du groupe Données, Analytique et Transformation technologique, l’équipe Solutions numériques et analytique est à l’intersection des secteurs d’investissements et des technologies. Notre mission est de soutenir les équipes d'investissement dans leur prise de décisions en participant à l'analyse de la performance des portefeuilles, au suivi des investissements, ainsi qu’à l'élaboration de méthodes quantitatives pour le suivi et le développement du portefeuille.

La personne titulaire mettra à profit son expertise en science de données et son intérêt pour les marchés financiers pour faire évoluer les capacités de l’équipe Solutions numériques et analytique – Marchés privés. Son rôle consistera à appuyer les secteurs d’investissement en tirant parti de ses connaissances en science des données appliquée, notamment en utilisation d’IA générative, de développements d’outils analytiques, et de techniques d’acquisition et d’intégration de données. La personne titulaire sera également appelée à collaborer de près et bâtir des relations de confiance avec nos partenaires.

Ce que vous ferez

• Développer des applications, des modèles, des outils ou des perspectives pour des applications pratiques de support à la prise de décision en investissement à l’aide de méthodes quantitatives;

• Exploiter des méthodes d’apprentissage machine (apprentissage automatique, apprentissage profond, techniques de traitement du langage, etc.) et intégrer des capacités d’IA générative dans l’analyse de données de crédit privé;

• Collaborer à la conception et au maintien de pipelines d’ingestion et transformation de jeux de données structurés et non-structurés;

• Collaborer avec les équipes d’investissement et autres secteurs d’affaires pour intégrer les solutions analytiques dans les processus décisionnels;

• Contribuer aux projets transversaux ainsi qu’à l’évolution des meilleures pratiques et façons de faire en science de données au sein de l’écosystème analytique;

• Assurer la qualité de la donnée tout au long de la chaine et procéder à la maintenance et à l’évolution des solutions.

Ce qui vous distingue

• Capacité à travailler en équipe et à collaborer

• Autonomie, initiative et proactivité dans la résolution de problèmes

• Habiletés de communication, avec aptitude à synthétiser et présenter des analyses claires

• Ouverture et capacité d’adaptation aux différentes approches

Ce que vous apportez

• Diplôme de deuxième cycle dans un domaine quantitatif comme l'informatique, les mathématiques, la science des données ou l'ingénierie financière;

• Expérience pertinente minimale de trois (3) années en sciences des données, en analytique ou dans un domaine pertinent;

• Connaissance de base des techniques d’analytique avancées et d’apprentissage machine;

• Capacité démontrée d’utilisation de modèles de langage dans des processus d’affaires;

• Bonnes connaissances en manipulation de données (Python, SQL);

• Connaissance des outils de visualisation de données (Power BI, Tableau software).

Sentir que mon rôle est important. Avoir du plaisir au quotidien. Pouvoir évoluer au rythme de mes ambitions. Obtenir une rémunération à la hauteur de ma contribution. C’est l’expérience professionnelle que m’offre La Caisse!

Nous consultons avec attention chaque candidature et nous contacterons directement les personnes retenues pour une entrevue.

La Caisse offre des chances d’emploi égales à tous et toutes. Elle invite les femmes, les membres des minorités visibles et ethniques, les personnes autochtones et les personnes handicapées à présenter leur candidature. Si cette offre d’emploi vous motive, mais que vous ne correspondez pas à tous les critères, contactez-nous quand même!

La Caisse s’engage également à poursuivre la promotion de l’équité, de la diversité et de l’inclusion comme valeur clé et à en faire une source d’enrichissement et de fierté pour tous les membres de l’organisation. Veuillez nous informer si votre condition actuelle nécessite des mesures d’adaptation dans le cadre du processus de recrutement.

La Caisse représente la Caisse de dépôt et placement du Québec et ses filiales.

For 75 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well-being of people across the globe. Whether your background is in life sciences, finance, IT, sales or another area, your skills will play an important role in the work we perform. In return, we’ll help you build a career that you can feel passionate about.

Job Overview

As an Analyst for our Analytical Chemistry team located at the Laval site, you will perform batch analysis works generated by activities in a Good Laboratory Practice (GLP) compliant environment.

In this role, primary responsibilities include:

• Carry out analysis in a multidisciplinary laboratory, using a wide variety of techniques and activities associated to their field of expertise;
• Use, calibrate, and maintain different laboratory equipment and instrument such as HPLC;
• Prepare documentation linked to the activity;
• Receive, store, verify, process and dispose of biological samples and dose formulations for analysis;
• Take part in the routine duties of the laboratory, such as preparation of reagents, instrument calibration, and product reception.

If you have the following qualifications, we'll train you for the rest:

• AEC or Collegial diploma in Biotechnology, Biochemistry or any other disciplines related to Chemistry;
• Team player with a collaborative and positive approach;
• Strong observation & organizational skills;
• Open-minded and willing to learn in a laboratory environment.

Role Specific Information:

• Location: 445 Boul. Armand-Frappier, Laval, QC, H7V 4B3;
• Transportation: Free parking. Near the Montmorency Subway. Electric vehicle charging station;
• Salary: $23.75/hr;
• Annual bonus based on performance;
• Schedule: Monday to Friday daytime. Depending on the business needs, you may have to do overtime, weekends or holidays;
• Permanent position as of the hiring, full-time 37.5hrs per week.

Why Charles River ?

• We offer competitive benefits and advantages from day one to support your well-being;
• Paid development training;
• Employee and family assistance program;
• Excellent welcome program for new employees as well as in-house advancement and career; development opportunities;
• Access to a doctor and various health professionals (telemedicine);
• 3 weeks’ Vacation & 5 Personal day policy;
• Many social activities!

If you are interested in contributing to the well-being of our communities, not only across the country but around the world, please join us. This is Your Moment.

About Safety Assessment
Charles River is committed to helping our partners expedite their preclinical drug development with exceptional safety assessment services, state-of-the-art facilities and expert regulatory guidance. From individual specialty toxicology and IND enabling studies to tailored packages and total laboratory support, our deeply experienced team can design and execute programs that anticipate challenges and avoid roadblocks for a smooth, efficient journey to market. Each year approximately 300 investigational new drug (IND) programs are conducted in our Safety Assessment facilities.

About Charles River
Charles River is an early-stage contract research organization (CRO). We have built upon our foundation of laboratory animal medicine and science to develop a diverse portfolio of discovery and safety assessment services, both Good Laboratory Practice (GLP) and non-GLP, to support clients from target identification through preclinical development. Charles River also provides a suite of products and services to support our clients’ clinical laboratory testing needs and manufacturing activities. Utilizing this broad portfolio of products and services enables our clients to create a more flexible drug development model, which reduces their costs, enhances their productivity and effectiveness to increase speed to market.

With over 20,000 employees within 110 facilities in over 20 countries around the globe, we are strategically positioned to coordinate worldwide resources and apply multidisciplinary perspectives in resolving our client’s unique challenges. Our client base includes global pharmaceutical companies, biotechnology companies, government agencies and hospitals and academic institutions around the world.

At Charles River, we are passionate about our role in improving the quality of people’s lives. Our mission, our excellent science and our strong sense of purpose guide us in all that we do, and we approach each day with the knowledge that our work helps to improve the health and well-being of many across the globe. We have proudly worked on 80% of the drugs approved by the U.S. Food and Drug Administration (FDA) in the past five years.

We’re committed to providing benefits that elevate your quality of life. Based on your position these may include: bonus/incentives based on performance, 401K, paid time off, stock purchase program, Health and wellness coverage, employee and family wellbeing support programs, and work life balance flexibility.

Lancez votre carrière dans l'un des environnements techniques les plus avancés au monde!

Vous êtes passionné(e) par les systèmes électriques, la mécanique du bâtiment ou le CVAC? Vous souhaitez travailler avec des équipements critiques à grande échelle et développer votre expertise dans une installation où chaque seconde compte?

Nous recherchons un(e) Technicien(ne) en ingénierie et opérations motivé(e) pour se joindre à notre équipe de centre de données. Ce rôle représente une occasion unique de travailler au cœur d'infrastructures de mission critique qui soutiennent des millions d'utilisateurs à travers le monde.

Que vous soyez récemment diplômé(e) ou en début de carrière, vous aurez l'occasion d'apprendre auprès d'experts de l'industrie, de travailler avec des technologies de pointe et de contribuer directement à la fiabilité d'environnements nécessitant une disponibilité supérieure à 99,999 %.

Ce que vous ferez

En tant que Technicien(ne) en ingénierie et opérations, vous participerez à l'exploitation, à l'entretien et à l'optimisation des systèmes essentiels du centre de données.

Vos responsabilités incluront notamment :

• Effectuer l'inspection, l'entretien préventif et le dépannage des systèmes mécaniques et électriques.
• Répondre aux incidents techniques afin de maintenir la continuité des opérations.
• Surveiller les systèmes critiques et analyser leur performance.
• Participer à l'amélioration continue des installations afin d'accroître l'efficacité et de réduire les coûts d'exploitation.
• Collaborer avec des équipes multidisciplinaires dans un environnement hautement technique et dynamique.
• Respecter les procédures de sécurité et les normes opérationnelles les plus élevées.

Équipements avec lesquels vous travaillerez

Vous aurez l'occasion de développer votre expertise sur des équipements de calibre industriel, notamment :

• Génératrices diesel de secours et systèmes de carburant
• Tableaux électriques et appareillage de commutation (switchgear)
• Alimentations sans coupure (UPS)
• Unités de distribution électrique (PDU)
• Systèmes CVAC industriels
• AHU, CRAH et CRAC
• Pompes, moteurs et variateurs de fréquence (VFD)
• Systèmes d'automatisation du bâtiment (BAS)
• Systèmes de protection incendie et sécurité des personnes

Qualifications minimales

• Minimum d'un (1) an d'expérience en entretien de bâtiment ou en maintenance d'installations.
• Minimum d'un (1) an d'expérience avec les systèmes CVAC (HVAC).
• Capacité à obtenir et à maintenir une cote de fiabilité active du gouvernement du Canada.

Atouts recherchés

• Formation professionnelle ou collégiale dans un métier électrique ou mécanique.
• Diplôme en électromécanique ou en mécanique du bâtiment.
• DEC technique dans un domaine pertinent.
• Baccalauréat en génie électrique, mécanique, construction ou domaine connexe.
• Expérience ou intérêt marqué pour les environnements critiques, industriels ou de mission essentielle.

Prêt(e) à bâtir votre avenir dans les infrastructures critiques?

Si vous êtes curieux(se), motivé(e) et passionné(e) par les systèmes mécaniques, électriques ou le CVAC, nous voulons vous rencontrer. Joignez-vous à une équipe où vos compétences feront une différence chaque jour et où votre carrière pourra évoluer rapidement.

Type de poste & Emplacement

Ce poste Contract est basé à Montreal, QC.

Taux de rémunération & Avantages

La fourchette salariale associée à ce poste est de $25.00 - $32.00/hr.

Type de milieu de travail

Il s'agit d'un poste fully onsite, situé à Montreal,QC.

Job Type & Location

This is a Contract position based out of Montreal, QC.

Pay and Benefits

The pay range for this position is $25.00 - $32.00/hr.

Workplace Type

This is a fully onsite position in Montreal,QC.

À propos de TEKsystems et TEKsystems Global Services

Nous sommes un fournisseur de services aux entreprises et de technologies. Nous accélérons la transformation de nos clients. Notre compétence en stratégie, conception, exécution et opérations libère la valeur de l’entreprise par un éventail de solutions. Nous sommes une équipe de 80 000 personnes qui collaborent avec plus de 60 000 clients, notamment 80 % du Fortune 500 en Amérique du Nord, Europe et Asie, qui collaborent avec nous dans le cadre de nos capacités full-stack et notre rythme. Nous sommes des penseurs stratégiques, des collaborateurs pratiques qui aident les clients à exploiter le changement et maîtriser le dynamisme de la technologie. Nous bâtissons le futur en livrant les résultats et en créant un impact positif dans nos communautés mondiales. TEKsystems et TEKsystems Global Services sont des entreprises d’Allegis Group. Découvrez d’autres informations à TEKsystems.com.

Québec Numéro du permis d'agence de placement de personnel AP-2000547

Ordonnance sur l’égalité des chances de San Francisco: Conformément à l’Ordonnance sur l’égalité des chances de San Francisco, pour tous les postes situés dans la ville et le comté de San Francisco, nous examinerons les candidatures des personnes qualifiées ayant un casier judiciaire ou des antécédents criminels.

Utilisation de l’intelligence artificielle (IA): Nous pouvons utiliser l’intelligence artificielle (IA) pour soutenir certaines étapes de notre processus d’embauche, notamment la recherche, la présélection et l’évaluation des candidatures. L’IA aide à analyser les candidatures et les qualifications, mais les décisions finales sont prises par notre équipe de recrutement. En soumettant votre candidature, vous reconnaissez et acceptez que celle-ci puisse être examinée à l’aide d’outils d’IA.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Quebec Personnel Placement Agency Permit Number AP-2000547

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Job Description

What is the opportunity?We will provide you with the tools, training and support you need to successfully complete the Damage Insurance Certificate delivered by l’Autorité des marches financiers (AMF) and the Other than Life (OTL) Ontario insurance license and other provinces.As an RBC Customer Service and Sales Advisor (Licensed Insurance Advisor for Home & Auto), you’ll be the trusted voice on the other end of the phone providing insurance advice and options to help clients protect what’s important to them. You’re empathetic, helpful friendly and provide clear, upfront insurance advice for clients. With every conversation, you’re curious, caring and detail-oriented, with a focus on problem and delivering an exceptional client experience. You will contribute to individual and team sales goals by proactively recommending personal home and auto insurance solutions to new and existing clients, as well as referring them to your partners within the organization.What will you do?

• Provide insurance advice and solutions to clients based on their needs through inbound calls

• Exhibit a consistent, positive client experience with every conversation and resolve client concerns at first point of contact, demonstrating relationship building through meaningful discussions

• Complete personalized needs assessments and reviews by leveraging tools, resources, and calculators to demonstrate value and support advice recommendations

• Demonstrate a solid understanding of regulatory risk when underwriting and updating home & auto insurance policies

• Use procedures effectively and seamlessly during conversations with clients

• Cultivate and maintain relationships with partners to work as one RBC team

What do you need to succeed?Must-have

• Willingness and ability to successfully obtain the Quebec Damage Insurance certificate delivered by l’Autorité des marchés financiers and the General Insurance License for Ontario Other Than Life and other provinces.

• Bilingualism (English and French) required, as you will regularly serve our clients with English and French speaking needs.

• High level of reading, comprehension and speaking in both languages

• Exceptional customer service skills with the ability to build strong relationships and connect with clients

• Flexibility to work all shifts within the hours of operation. The Home & Auto Advice Centre is open Monday – Friday, 8:00am – 8:30pm

• Digital literacy across a broad range of services (i.e. smartphones, tablets, laptops etc.)

Nice-to-have

• Possession of the Quebec Damage Insurance certificate delivered by l’Autorité des marchés financiers

• Post-secondary education

• Knowledge of insurance products

• Customer service and/or sales experience in a contact centre environment.

What’s in it for you?Whether it’s developing new skills, opportunities to innovate and grow, modern and comprehensive benefits, or the flexibility to enjoy the moments that matter, at RBC you have everything you need at your fingertips to build your career and life.

• Working with an award-winning team Awards | RBC Diversity & Inclusion

• A comprehensive Total Rewards package that prioritizes your overall wellbeing, including flexible and modern benefits, competitive compensation and stock options

• Work where you belong as part of a supportive, inclusive team and company that celebrate your unique perspectives, background and experience and want you to bring your whole self to work, every day.

• Leaders who are invested in your success and provide opportunities to learn, to grow and to try new things. Develop new skills, sharpen existing ones and explore paths you never knew existed with a host of learning programs and tools designed to support you in every phase of your career.

• Flexible work arrangements and leaders who support your needs—both personal and professional.

• An opportunity to have real impact on the lives of our clients and the communities we serve.

• RBCI software tools to boost your productivity

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.Job SkillsAdaptability, Advice Based Solutions, Client Discovery, Communication, Critical Thinking, Curious Mindset, Customer Service, Digital LiteracyAdditional Job Details

Address:

1 PLACE VILLE MARIE:MONTRÉAL

City:

Montréal

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

INSURANCE

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-07-24

Application Deadline:

2026-08-17Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveOur Employment OpportunitiesAt RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

Join our Talent Community

Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

KEY DUTIES AND RESPONSIBILITIES

• Invoice and verify accounts accurately and in a timely manner

• Verify inbound receipts for accuracy

• Develop and maintain customer relationships in a professional manner

• Generate customer reports per customer request (i.e. weekly, monthly late/bill reports)

• Coordinate availability of product and schedule for daily shifts with warehouse team

• Coordinate with Operations on special client requests; expediting when necessary

• Serve as first point of contact to resolve customer issues

• Maintain and file documentation in organized and comprehensive way

• Partner with Inventory and Operations to research inventory discrepancies and misplacements

MINIMUM REQUIREMENTS (KNOWLEDGE, SKILLS, ABILITIES)

• High School diploma or GED may be required depending on facility

• Excellent verbal and written communication skills in English and French is a requirement

• Excellent organizational skills, including ability to multi-task and prioritize workload

• Proficient computer skills, including Microsoft Office Suite

• May be required to lift a minimum of 20 lbs./9 kgs.; weight may be more dependent upon facility

Why Lineage?

This is an excellent position to begin your career path within Lineage! Success in this role enables greater responsibilities and promotions! A career at Lineage starts with learning about our business and how each team member plays a part each and every day to satisfy our customers’ requirements. Beyond that, you’ll help us grow and learn on our journey to be the very best employer in our industry. We’ll ask you for your opinion and ensure we do our part to keep you developing and engaged as we grow our business. Working at Lineage is energizing and enjoyable. We value respect and care about our team members.

Lineage is an Equal Employment Opportunity Employer and is committed to compliance with all local laws that prohibit workplace discrimination and unlawful harassment and retaliation. Lineage will not discriminate against any applicant on the basis of race, color, age, national origin, religion, physical or mental disability or any other protected status. We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process.

Benefits
Lineage provides safe, stable, reliable work environments, medical, dental, and basic life and disability insurance benefits, RRSP matching and paid time off.

(English version linked at the bottom of the page)

Projects EstimatorJob title: EstimatorLocation : Lasalle, Quebec Employment type : Permanent, Full time Department : Finance Required language : Bilingual (French and English)Position OverviewThe Estimator is responsible for preparing cost estimates and bids for service contracts.This role sits within the finance function and is exclusively focused on cost estimation, financial analysis, and proposal preparation.The position involves collaboration with internal teams to gather required information for estimates, ensure accuracy of cost assumptions, and validate data used for pricing and bid development.The ideal candidate is analytical, organized, detail-oriented, and has experience in landscaping and/or winter services, including municipal and public sector contracts.Key ResponsibilitiesEstimation & BiddingPrepare detailed andaccuratecost estimates for: Landscaping maintenance and turf management Seasonal planting and landscape enhancements Landscape construction and small-scale projects Snow and ice management services Evaluate labour, material, equipment, and production rates to develop competitive bids Review site plans, drawings, specifications, and tender documents (RFP/RFQ) Prepare compliant proposals for municipal, provincial, federal, and institutional contracts Analyze historical cost data to improve estimating accuracy and pricing strategies Financial AnalysisEnsure accuracy and consistency of data used for pricing Analyze historical performance and cost data tooptimizepricing strategies Contribute to continuous improvement of estimating models and cost structures Systems & DocumentationUse Aspire to develop estimates and structure bid data Maintain production rates, pricing sheets, and cost models Clearly document assumptions, inclusions, and exclusions in all proposals Ensure data integrity to support financial reporting and analysis QualificationsEducation & ExperienceUniversity degree in Engineering, Mathematics, Finance, Business, Physics, or a related field 1 to 3 years of experience in estimating, analysis, or a similar analytical role Experience with government or institutional tenders (asset) Knowledge of landscaping or snow removal operations (asset) Skills & AbilitiesStrong analytical and numerical skills Ability to read and interpret site plans, drawings, specifications, and contracts Excellent organizational skills and strong attention to detail Proficiencyin Aspire, LMN, or similar estimating/project management tools Positive attitude, team-oriented mindset, collaborative, and sound judgment Additional RequirementsValid driver’s licenseBilingualism in French and English (spoken and written) is required due to interactions with clients located outside Quebec.Comfortable working in a dynamic environment What We OfferA dynamic and inclusive work environment with growth opportunities Competitive benefits, including group insurance and wellness initiatives The opportunity to play a key role in the company’s success and growth A strong commitment to diversity, collaboration, and employee well-beingPIc4386f112479-34600-40438905

Job Description

What is the opportunity?We will provide you with the tools, training and support you need to successfully complete the Damage Insurance Certificate delivered by l’Autorité des marches financiers (AMF) and the Other than Life (OTL) Ontario insurance license and other provinces.As an RBC Customer Service and Sales Advisor (Licensed Insurance Advisor for Home & Auto), you’ll be the trusted voice on the other end of the phone providing insurance advice and options to help clients protect what’s important to them. You’re empathetic, helpful friendly and provide clear, upfront insurance advice for clients. With every conversation, you’re curious, caring and detail-oriented, with a focus on problem and delivering an exceptional client experience. You will contribute to individual and team sales goals by proactively recommending personal home and auto insurance solutions to new and existing clients, as well as referring them to your partners within the organization.What will you do?

• Provide insurance advice and solutions to clients based on their needs through inbound calls

• Exhibit a consistent, positive client experience with every conversation and resolve client concerns at first point of contact, demonstrating relationship building through meaningful discussions

• Complete personalized needs assessments and reviews by leveraging tools, resources, and calculators to demonstrate value and support advice recommendations

• Demonstrate a solid understanding of regulatory risk when underwriting and updating home & auto insurance policies

• Use procedures effectively and seamlessly during conversations with clients

• Cultivate and maintain relationships with partners to work as one RBC team

What do you need to succeed?Must-have

• Willingness and ability to successfully obtain the Quebec Damage Insurance certificate delivered by l’Autorité des marchés financiers and the General Insurance License for Ontario Other Than Life and other provinces.

• Bilingualism (English and French) required, as you will regularly serve our clients with English and French speaking needs.

• High level of reading, comprehension and speaking in both languages

• Exceptional customer service skills with the ability to build strong relationships and connect with clients

• Flexibility to work all shifts within the hours of operation. The Home & Auto Advice Centre is open Monday – Friday, 8:00am – 8:30pm

• Digital literacy across a broad range of services (i.e. smartphones, tablets, laptops etc.)

Nice-to-have

• Possession of the Quebec Damage Insurance certificate delivered by l’Autorité des marchés financiers

• Post-secondary education

• Knowledge of insurance products

• Customer service and/or sales experience in a contact centre environment.

What’s in it for you?Whether it’s developing new skills, opportunities to innovate and grow, modern and comprehensive benefits, or the flexibility to enjoy the moments that matter, at RBC you have everything you need at your fingertips to build your career and life.

• Working with an award-winning team Awards | RBC Diversity & Inclusion

• A comprehensive Total Rewards package that prioritizes your overall wellbeing, including flexible and modern benefits, competitive compensation and stock options

• Work where you belong as part of a supportive, inclusive team and company that celebrate your unique perspectives, background and experience and want you to bring your whole self to work, every day.

• Leaders who are invested in your success and provide opportunities to learn, to grow and to try new things. Develop new skills, sharpen existing ones and explore paths you never knew existed with a host of learning programs and tools designed to support you in every phase of your career.

• Flexible work arrangements and leaders who support your needs—both personal and professional.

• An opportunity to have real impact on the lives of our clients and the communities we serve.

• RBCI software tools to boost your productivity

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.Job SkillsAdaptability, Advice Based Solutions, Client Discovery, Communication, Critical Thinking, Curious Mindset, Customer Service, Digital LiteracyAdditional Job Details

Address:

1 PLACE VILLE MARIE:MONTRÉAL

City:

Montréal

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

INSURANCE

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-07-24

Application Deadline:

2026-08-17Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveOur Employment OpportunitiesAt RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

Join our Talent Community

Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

For 75 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well-being of people across the globe. Whether your background is in life sciences, finance, IT, sales or another area, your skills will play an important role in the work we perform. In return, we’ll help you build a career that you can feel passionate about.

Start Your Career in Animal Health & Research

Animal Health Technician – Toxicology

Sherbrooke, Laval, or Senneville (Qc)

Make a Difference Behind Life-Changing Discoveries

At Charles River, the work you do every day contributes to the development of new medicines and therapies that improve lives around the world. As an In Vivo Technician, you'll play a vital role in supporting scientific research while ensuring the highest standards of animal care and welfare.

Whether you're a recent graduate looking to launch your career or an experienced animal care professional seeking your next opportunity, we'll provide the training, support, and career development you need to succeed.

What You'll Do

As a member of our Toxicology team, you will:

• Care for and monitor laboratory animals to ensure their health and well-being.
• Administer test items and medications, including various injection techniques and gavage.
• Collect biological samples such as blood and urine.
• Record study observations and data, including body weight, food consumption, and clinical signs.
• Handle animals safely and compassionately.
• Maintain clean and compliant animal housing environments.
• Contribute to critical pre-clinical research that advances human and animal health.

What We're Looking For

You could be a great fit if you have:

• A Diploma in Animal Health, Environmental & Wildlife Management, Biotechnology, or a related field.
• A Bachelor's degree in Biology, Animal Science, or a related discipline.
• High school diploma, combined with either 2 to 3 years of experience as a Technical Assistant in a research center or 4 to 5 years of experience as a Technical Assistant in a veterinary clinic.
• Strong observation and problem-solving skills
• A genuine interest in animal welfare and scientific research
• The ability to perform physical work, including lifting up to 20 kg
• The ability to understand written English

Please note that upon being hired, you will have to undergo an annual tuberculosis test covered by the company.

Why Join Charles River?

• Competitive starting salary of $23.75/hour
• Evening, weekend, overtime, and holiday premiums
• Annual performance bonus
• Comprehensive benefits from day one
• Health & dental coverage
• Telemedicine access
• Free on-site gym (Senneville & Sherbrooke)
• 3 weeks vacation plus 5 personal days
• Training, mentorship, and career advancement opportunities
• Engaging employee events and activities

Choose the Location That's Right for You

• Laval: 445 Boul. Armand-Frappier, Laval, QC, H7V 4B3
• Senneville: 22022 route Transcanadienne, Senneville, QC, H9X 1C1
• Sherbrooke:1580 rue Ida-Métivier, Sherbrooke (Fleurimont), QC, J1E 0B5

All locations offer free parking, EV charging stations, and convenient transportation options.

Begin a Meaningful Career Where Science, Compassion, and Discovery Come Together

Join a team that's helping bring tomorrow's treatments to life while making a positive impact on the health of communities worldwide.

Apply today. This is Your Moment.

About Safety Assessment
Charles River is committed to helping our partners expedite their preclinical drug development with exceptional safety assessment services, state-of-the-art facilities and expert regulatory guidance. From individual specialty toxicology and IND enabling studies to tailored packages and total laboratory support, our deeply experienced team can design and execute programs that anticipate challenges and avoid roadblocks for a smooth, efficient journey to market. Each year approximately 300 investigational new drug (IND) programs are conducted in our Safety Assessment facilities.

About Charles River
Charles River is an early-stage contract research organization (CRO). We have built upon our foundation of laboratory animal medicine and science to develop a diverse portfolio of discovery and safety assessment services, both Good Laboratory Practice (GLP) and non-GLP, to support clients from target identification through preclinical development. Charles River also provides a suite of products and services to support our clients’ clinical laboratory testing needs and manufacturing activities. Utilizing this broad portfolio of products and services enables our clients to create a more flexible drug development model, which reduces their costs, enhances their productivity and effectiveness to increase speed to market.

With over 20,000 employees within 110 facilities in over 20 countries around the globe, we are strategically positioned to coordinate worldwide resources and apply multidisciplinary perspectives in resolving our client’s unique challenges. Our client base includes global pharmaceutical companies, biotechnology companies, government agencies and hospitals and academic institutions around the world.

At Charles River, we are passionate about our role in improving the quality of people’s lives. Our mission, our excellent science and our strong sense of purpose guide us in all that we do, and we approach each day with the knowledge that our work helps to improve the health and well-being of many across the globe. We have proudly worked on 80% of the drugs approved by the U.S. Food and Drug Administration (FDA) in the past five years.

We’re committed to providing benefits that elevate your quality of life. Based on your position these may include: bonus/incentives based on performance, 401K, paid time off, stock purchase program, Health and wellness coverage, employee and family wellbeing support programs, and work life balance flexibility.

About Apotex Inc.

Apotex is a Canadian-based global health company. We improve everyday access to affordable, innovative medicines and health products for millions of people worldwide, with a broad portfolio of generic, biosimilar, innovative branded pharmaceuticals and consumer health products. Headquartered in Toronto, with regional offices globally, including in the United States, Mexico and India, we are the largest Canadian-based pharmaceutical company and a health partner of choice for the Americas for pharmaceutical licensing and product acquisitions.

For more information visit: .

À propos d’Apotex Inc.

Apotex est une entreprise mondiale dans le domaine de la santé établie au Canada. Nous améliorons l’accès quotidien à des médicaments et à des produits de santé abordables et novateurs pour des millions de personnes dans le monde, grâce à un large portefeuille de produits pharmaceutiques et de santé des consommateurs de marque, génériques, biosimilaires et novateurs. Basée à Toronto et disposant de bureaux régionaux dans le monde entier, notamment aux États-Unis, au Mexique et en Inde, Apotex est la plus grande société pharmaceutique du Canada et constitue un partenaire de choix dans le domaine de la santé pour les Amériques en matière de licences pharmaceutiques et d’acquisitions de produits.

Pour plus d’informations, rendez-vous sur le site : .

Job Summary

The Manager, Financial Planning & Analysis plays a critical role in ensuring accurate and timely reporting of business performance, as well as thorough and robust financial forecasts. This is a highly visible position and serves as a key resource to the Director, Financial Planning & Analysis and other senior decision-makers in the commercial business.

This position demands a high level of attention to detail, strong analytical ability with excellent verbal and written communication skills.

The ideal candidate will have a broad background in FP&A with hands-on experience managing a corporate financial model, partnering with functional departments, and creating insightful business analytics tools. This position is a hybrid work arrangement.

Résumé du poste

Le responsable de la planification et de l'analyse financières joue un rôle essentiel pour garantir des rapports précis et opportuns sur le rendement commercial, ainsi que des prévisions financières complètes et fiables. Il s’agit d'un poste à forte visibilité qui constitue une ressource clé pour le directeur de la planification et de l’analyse financières ainsi que pour les autres décideurs de haut niveau du secteur commercial. Ce poste exige un grand souci du détail, de solides capacités d’analyse ainsi que d’excellentes compétences en communication orale et écrite.

Le candidat idéal possédera une solide expérience en planification et analyse financières (FP&A), ainsi qu’une expérience pratique de la gestion d’un modèle financier d’entreprise, du partenariat avec les unités fonctionnelles et de la création d’outils d’analyse commerciale pertinents.

Job Responsibilities

• Lead the development, consolidation, and analysis of annual budgets, quarterly reforecasts to adapt to changing business conditions, and long-range plans.
• Collaborate with functional teams to ensure accurate and timely inputs, providing real-time visibility into financial performance.
• Oversee all aspects of revenue accounting and controls for the division, including gross-to-net accruals, AR management and cash forecasts
• Oversee the reconciliation of actual financial results against budgets and forecasts.
• Prepare comprehensive and accurate financial reports and analytics.
• Act as a liaison between the Finance team and other internal departments.
• Manage and develop financial reports that align, and simplify monthly business reviews, annual planning, and forecasting processes.
• Support business partners with monthly, quarterly or annual reports on their operational & financial results.
• Implement strategies to manage and optimize operating expenses, ensuring alignment with the company's financial goals and long-term vision.

Responsabilités inhérentes à l’emploi

• Diriger l’élaboration, la consolidation et l’analyse des budgets annuels, des prévisions trimestrielles pour s’adapter à l’évolution de la conjoncture et des plans à long terme.
• Collaborer avec les équipes fonctionnelles pour garantir des données précises et opportunes, offrant une visibilité en temps réel sur le rendement financier.
• Superviser tous les aspects de la comptabilisation et du contrôle des revenus de la division, y compris les régularisations brutes et nettes, la gestion des comptes clients et les prévisions de trésorerie.
• Superviser le rapprochement des résultats financiers réels avec les budgets et les prévisions.
• Préparer des rapports financiers et des analyses complets et précis.
• Assurer la liaison entre l’équipe financière et les autres services internes. Faciliter la communication, partager les informations et assurer la circulation précise des informations financières au sein de l’organisation.
• Gérer et développer des rapports financiers qui harmonisent et simplifient les revues d’activité mensuelles, la planification annuelle et les processus de prévision.
• Fournir un soutien en matière d'analyse concurrentielle, notamment en ce qui concerne la tarification optimale des produits et les analyses internes des gains et des pertes.
• Mettre en œuvre des stratégies de gestion et d’optimisation des dépenses d’exploitation, en veillant à leur alignement avec les objectifs financiers et la vision à long terme de l’entreprise.

Job Requirements

• Bachelor's degree in finance, accounting, or a related field and a professional designation (CPA, CFA, MBA)
• Minimum of 5 years of experience in financial planning and analysis
• Advanced Excel and financial modelling proficiency; ability to independently build and maintain complex models.
• Experience working with SAP, EPM (OneStream, Hyperion or Anaplan) and AI tools preferred.
• Strong analytical skills, attention to detail, and ability to prioritize in a fast-paced environment.
• Excellent written and verbal communication skills

Exigences liées au poste

• Baccalauréat en finance, en comptabilité ou dans un domaine connexe et une désignation professionnelle (CPA, CFA, MBA)
• Minimum de 5 ans d’expérience en planification et analyse financières..
• Maîtrise avancée d’Excel et de la modélisation financière; capacité à construire et à maintenir de manière autonome des modèles complexes.
• Une expérience de travail avec SAP, les outils EPM (OneStream, Hyperion ou Anaplan) et les outils d’IA est préférable.
• Solides compétences analytiques, souci du détail et capacité à prioriser dans un environnement dynamique.
• Excellentes compétences en communication écrite et orale.

At Apotex, we are committed to fostering a welcoming andaccessible work environment, where all everyone feels valued, respected, and supported to succeed.

We offer accommodation for applicants with disabilities as part of its recruitment process. If you are contacted to arrange for an interview or testing, please advise us if you require an accommodation.

The hiring range for this position is $ 95,594.40 - $ 133,832.16 CAD per year. The final agreed-upon salary may vary based on factors such as job-related knowledge, skills and experience.

We are looking for top talent. If your qualifications differ from those listed above, the scope of work and final agreed-upon salary may be adjusted to reflect your individual qualifications.

The Apotex Total Rewards package goes beyond base salary. Apotex offers bonus programs based on your position in the organization, you can excel based on our pay-for-performance philosophy. With comprehensive benefits, a pension plan to help you save for retirement and learning and development opportunities, we provide a comprehensive package for your personal and professional development.

Apotex will use artificial intelligence to screen, select and/or assess your application for this job.

This job posting is for a role that is currently available and vacant at Apotex.

Ce poste exige une connaissance approfondie de l’anglais car, faisant partie d’une équipe nationale bilingue travaillant ensemble à la gestion financière de l’entreprise à travers le Canada, l’employé doit être en mesure de communiquer avec ses collègues anglophones des autres provinces.

Chez Apotex, nous nous engageons à favoriser un environnement de travail accueillant et accessible, où tout le monde se sent valorisé, respecté et soutenu pour réussir.

Nous proposons des aménagements pour les candidats handicapés dans le cadre de leur processus de recrutement. Si vous êtes invité(e) à passer un entretien ou un examen, veuillez nous informer des mesures d’adaptation requises, le cas échéant.

La fourchette salariale pour ce poste se situe entre 95 594,40 $ et 133 832,16 $ CA par an. Le salaire final convenu peut varier en fonction de facteurs tels que les connaissances, les compétences et l'expérience liées au poste.

Nous sommes à la recherche de talents d'exception. Si vos qualifications diffèrent de celles énumérées ci-dessus, le champ d'application du travail et le salaire final convenu pourront être ajustés afin de refléter vos qualifications individuelles.

Le programme de rémunération globale d'Apotex va bien au-delà du salaire de base. Apotex propose des programmes de primes adaptés à votre poste au sein de l'organisation, vous permettant d'exceller grâce à notre philosophie de rémunération axée sur la performance. Grâce à des avantages sociaux complets, à un régime de retraite conçu pour vous aider à épargner pour l'avenir et à des opportunités d'apprentissage et de perfectionnement, nous offrons un ensemble complet favorisant votre développement tant sur le plan personnel que professionnel.

Apotex aura recours à l'intelligence artificielle pour le tri, la sélection et/ou l'évaluation de votre candidature pour ce poste.

Cette offre d'emploi concerne un poste actuellement disponible et vacant chez Apotex.

Principales responsabilités

• Agir à titre de conseiller de confiance sur les occasions et les cas d’utilisation de l’intelligence artificielle.
• Diriger des ateliers de découverte et des activités de collecte des exigences assistés par l’intelligence artificielle.
• Tirer parti des outils d’intelligence artificielle pour accélérer la documentation, l’analyse et la prise de décisions.
• Traduire les défis d’affaires en solutions et en feuilles de route axées sur l’intelligence artificielle.
• Transformer les besoins d’affaires en récits d’utilisateur, en flux de travaux et en conceptions de solutions.
• Cerner et prioriser les occasions où l’intelligence artificielle peut améliorer la productivité des employés, l’expérience client, l’efficacité opérationnelle et les résultats d’affaires.
• Élaborer des prototypes rapides, des preuves de concept et des solutions minimales viables pour valider la valeur d’affaires et soutenir la transition vers la livraison à l’échelle de l’entreprise.
• Concevoir, tester et optimiser les invites pour Claude, Gemini, Copilot et des plateformes similaires.
• Élaborer des bibliothèques d’invites réutilisables, des guides des stratégies d’intelligence artificielle et des accélérateurs.
• Collaborer avec les chefs de produit, les architectes, les développeurs, les ingénieurs de données et les analystes d’affaires pour transformer les concepts en solutions prêtes à la production.
• Évaluer les technologies d’intelligence artificielle émergentes et cerner les applications d’affaires pratiques.
• Soutenir les analyses de rentabilisation, la réalisation de la valeur et les mesures de succès.
• Promouvoir l’adoption de l’intelligence artificielle, la gestion du changement et les pratiques d’intelligence artificielle responsables.

Qualifications essentielles

• De 5 à 10 ans d’expérience en informatique décisionnelle, en analyse d’affaires, en consultation, en gestion de produit, en conception de solutions ou en transformation numérique.
• Diplôme universitaire en informatique, en technologies de l’information, en administration des affaires, en analyse de données, en intelligence artificielle, en ingénierie ou dans une discipline connexe.
• Une combinaison équivalente d’études et d’expérience sera prise en considération.
• Expérience pratique de l’intelligence artificielle générative et de l’ingénierie des invites.
• Expérience avec Claude, Gemini, Copilot et des plateformes similaires.
• Expérience de la création d’assistants d’intelligence artificielle, de copilotes, de solutions basées sur des agents ou de flux de travaux d’intelligence artificielle.
• Connaissance de la génération augmentée par la récupération (RAG), des agents d’intelligence artificielle, de l’intelligence artificielle conversationnelle, de la recherche intelligente, de la gestion des connaissances, de l’automatisation des flux de travaux et de l’intelligence décisionnelle.
• Solides capacités d’analyse et de résolution de problèmes.
• Expérience de la traduction d’exigences d’affaires complexes en technologies pratiques et en solutions axées sur l’intelligence artificielle.
• Solides compétences en gestion des parties prenantes, en facilitation et en animation d’ateliers.
• Connaissance de Python, de SQL, de Power Platform, des interfaces de programmation d’applications (API) et des services d’intelligence artificielle Azure.
• Compréhension de l’intelligence artificielle responsable, de la gouvernance, de la confidentialité, de la sécurité et de la gestion des risques.

Une connaissance adéquate du français est requise pour les postes offerts au Québec. Le générique masculin est utilisé sans discrimination et uniquement dans le but d'alléger le texte.

Job Description

What is the opportunity?We will provide you with the tools, training and support you need to successfully complete the Damage Insurance Certificate delivered by l’Autorité des marches financiers (AMF) and the Other than Life (OTL) Ontario insurance license and other provinces.As an RBC Customer Service and Sales Advisor (Licensed Insurance Advisor for Home & Auto), you’ll be the trusted voice on the other end of the phone providing insurance advice and options to help clients protect what’s important to them. You’re empathetic, helpful friendly and provide clear, upfront insurance advice for clients. With every conversation, you’re curious, caring and detail-oriented, with a focus on problem and delivering an exceptional client experience. You will contribute to individual and team sales goals by proactively recommending personal home and auto insurance solutions to new and existing clients, as well as referring them to your partners within the organization.What will you do?

• Provide insurance advice and solutions to clients based on their needs through inbound calls

• Exhibit a consistent, positive client experience with every conversation and resolve client concerns at first point of contact, demonstrating relationship building through meaningful discussions

• Complete personalized needs assessments and reviews by leveraging tools, resources, and calculators to demonstrate value and support advice recommendations

• Demonstrate a solid understanding of regulatory risk when underwriting and updating home & auto insurance policies

• Use procedures effectively and seamlessly during conversations with clients

• Cultivate and maintain relationships with partners to work as one RBC team

What do you need to succeed?Must-have

• Willingness and ability to successfully obtain the Quebec Damage Insurance certificate delivered by l’Autorité des marchés financiers and the General Insurance License for Ontario Other Than Life and other provinces.

• Bilingualism (English and French) required, as you will regularly serve our clients with English and French speaking needs.

• High level of reading, comprehension and speaking in both languages

• Exceptional customer service skills with the ability to build strong relationships and connect with clients

• Flexibility to work all shifts within the hours of operation. The Home & Auto Advice Centre is open Monday – Friday, 8:00am – 8:30pm

• Digital literacy across a broad range of services (i.e. smartphones, tablets, laptops etc.)

Nice-to-have

• Possession of the Quebec Damage Insurance certificate delivered by l’Autorité des marchés financiers

• Post-secondary education

• Knowledge of insurance products

• Customer service and/or sales experience in a contact centre environment.

What’s in it for you?Whether it’s developing new skills, opportunities to innovate and grow, modern and comprehensive benefits, or the flexibility to enjoy the moments that matter, at RBC you have everything you need at your fingertips to build your career and life.

• Working with an award-winning team Awards | RBC Diversity & Inclusion

• A comprehensive Total Rewards package that prioritizes your overall wellbeing, including flexible and modern benefits, competitive compensation and stock options

• Work where you belong as part of a supportive, inclusive team and company that celebrate your unique perspectives, background and experience and want you to bring your whole self to work, every day.

• Leaders who are invested in your success and provide opportunities to learn, to grow and to try new things. Develop new skills, sharpen existing ones and explore paths you never knew existed with a host of learning programs and tools designed to support you in every phase of your career.

• Flexible work arrangements and leaders who support your needs—both personal and professional.

• An opportunity to have real impact on the lives of our clients and the communities we serve.

• RBCI software tools to boost your productivity

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.Job SkillsAdaptability, Advice Based Solutions, Client Discovery, Communication, Critical Thinking, Curious Mindset, Customer Service, Digital LiteracyAdditional Job Details

Address:

1 PLACE VILLE MARIE:MONTRÉAL

City:

Montréal

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

INSURANCE

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-07-24

Application Deadline:

2026-08-17Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveOur Employment OpportunitiesAt RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.