Sales integration specialist

Job Description

The Sales Integration Specialist builds new customer relationships, protects existing ones, and maintains revenue during the transition period of newly acquired businesses. In this role, the incumbent works in close collaboration with Store Managers, Account Development Specialists, Sales Directors, and regional leadership to identify accounts at risk, ensure continuity of customer service, resolve transition-related issues, and meet or exceed sales forecasts established in the acquisition business plan. This is a front-line role (direct customer contact) responsible for the retention and profitable sales performance within the assigned portfolio.

Key Responsibilities

• Identify strategic, high-revenue, or at-risk customer accounts before and after the acquisition closing.
• Develop and execute customer retention plans for assigned stores, territories, and customer segments.
• Visit and solicit installers, wholesalers, and other customers to maintain relationships and promote applicable NAPA/UAP parts, programs, and services.
• Collaborate with Store Managers, Account Development Specialists, Sales Directors, and District Management to ensure post-integration customer service continuity.
• Closely track sales activities, ordering patterns, attrition, service issues, and overall performance against business plan forecasts during the months following the transaction date.
• Ensure corrective actions are taken based on customer trends.
• Identify growth opportunities within existing acquired customers and support actions to exceed business plan sales targets.
• Participate in joint customer visits with sales management and other sales team members as needed.

Requirements

Qualifications

• 3 years of experience in business-to-business (B2B) sales, account management, customer retention, or customer service.
• Experience in the automotive aftermarket, distribution, wholesale, or installer market.
• Strong skills in relationship building, negotiation, communication, and problem-solving.
• Ability to analyze sales data and prioritize accounts based on revenue, strategic importance, and retention risk.
• Valid driver’s license and ability to travel within the assigned market (%).
• Bilingualism in French and English is required, as you will need to collaborate fluently with internal clients across Canada.

At UAP, we take care of our family

WE ARE UAP
BENEFITS AND PERKS

When you work at UAP, you get benefits that meet your needs, whatever your personal or family situation. The health of our team members and their families is a top priority.

Which is why we offer several programs to support you through life’s milestones and unexpected hurdles.

Benefits and perks BENEFITS PROGRAM BENEFITS PROGRAM Choose the level of coverage that suits your needs Choose the level of coverage that suits your needs

Our flexible benefit plan lets you choose the level of coverage that suits you and your family situation. Furthermore, UAP offers you free life and short-term disability insurance, as well as flex credits to assist in your benefit premium, cover certain expenses or to be used as savings (group RRSP, group TFSA, RESP). Interesting, isn’t it?

PAID TIME OFF PAID TIME OFF Maintain a healthy work-life balance Maintain a healthy work-life balance

Even the most dedicated of employees still needs a break now and then. That’s why we have an attractive vacation policy and offer personal days off.

EMPLOYEE RECOGNITION PROGRAM EMPLOYEE RECOGNITION PROGRAM Get the recognition you deserve for your achievements Get the recognition you deserve for your achievements

Recognition is part of our corporate culture, which is why we’ve introduced a formal recognition program for our team members. UAP employees can give and receive recognitions and redeem their points for gifts!

VIRTUAL HEALTH CARE AND EFAP VIRTUAL HEALTH CARE AND EFAP Keep up with your health with a convenient and effective telemedicine service Keep up with your health with a convenient and effective telemedicine service

Do you have quick, easy access to a health care professional? With our Dialogue virtual health care service, there’s no need to wait in line. You and your family will be able to receive quality care for your physical and mental health concerns in a timely manner. We also offer an Employee Assistance Program (EAP) wellness services such as legal, financial and more! All provided free of charge by UAP.

DISCOUNT PROGRAM DISCOUNT PROGRAM Enjoy discounts in our stores and preferential prices from our partners Enjoy discounts in our stores and preferential prices from our partners

We offer preferential prices on products distributed by UAP, as well as discounts on the purchase of products from long-standing partners: vehicles, computers, insurance, personal training packages, etc.

REFERRAL PROGRAM REFERRAL PROGRAM Earn money by referring candidates Earn money by referring candidates

When a team member refers a candidate, our Talent Acquisition team quickly assesses the person’s hiring potential. You could receive a referral bonus of up to $1,500 per hire!

RETIREMENT SAVINGS PROGRAM RETIREMENT SAVINGS PROGRAM We offer several options to help you plan for the future We offer several options to help you plan for the future

Our retirement savings program includes three plans: a defined contribution plan, a group registered retirement savings plan (RRSP), and a group tax-free savings account (TFSA). We also offer a registered education savings plan (RESP) and the opportunity to benefit from GPC’s future growth through the GPC employee stock purchase plan. Together, these plans make it easier to save for retirement and help you reach your financial goals with peace of mind.

GLOBAL HEALTH GLOBAL HEALTH Your overall well-being is important to us Your overall well-being is important to us

At UAP, creating a culture that promotes workplace well-being and quality of life is a top priority. We know it’s not always easy to juggle work and everyday life. That’s why we’re committed to supporting you and providing the tools you need to adopt a healthy lifestyle and achieve work-life balance.

Development and
career progression
At UAP, you’re in charge of your career. Our promise is to support you along the way.

We give you all the necessary tools for your professional development, including: a wide selection of e-learning content, various programs such as: academic studies reimbursement, succession planning, internal mobility, mentorship for women and much more. We multiply your possibilities.