Détails du poste
- Lieu de travail : Montreal
- Type de poste : Permanent à temps plein
Description du poste
Vice President of Account Management
À propos de l’entreprise
Innovative SaaS company providing an AI-powered & cloud-based predictive analytics solution
Industry: Computer Software
Type: Privately Held, VC-backed
Founded: 2005
Employees: 501-1000
Funding: $200+ million
Categories: - Artificial Intelligence - Developer Platform - Enterprise Software - Information Technology & Services - Technology - Computer - Office Equipment and Software Merchant Wholesalers - Search
Search Specialties: - intelligent search - coveo for sitecore - coveo for salesforce - ai - machine learning - knowledge management - and ai-powered search - ai-powered search - coveo for sap - personalization - and customer experience
Business Classifications: - SAAS - B2B - Enterprise
À propos du poste
The Company is seeking a VP, Account Management to lead the strategic vision and execution of the enterprise account management organization.
The successful candidate will be responsible for driving value realization, expansion, renewal quality, and executive customer engagement. This role involves leading a team of enterprise account managers, establishing and implementing customer engagement strategies, and building trusted executive relationships with key customers.
The VP will also be expected to partner closely with various internal teams to ensure a seamless customer experience and to scale the account management organization to support the company's growth.
Exigences
Candidates for the VP, Account Management position at the company should have extensive leadership experience in managing enterprise account management or enterprise sales teams within a B2B software or SaaS environment.
The role requires a strategic leader with a strong executive presence, capable of influencing C-level stakeholders and managing complex customer environments.
Experience in driving customer retention and expansion, as well as a proven track record of leading high-performing teams and developing talent, is essential.
Qualifications
The ideal candidate will also have a collaborative leadership style, be technically curious, and have the ability to build data-driven account management strategies.
Informations complémentaires
Hiring Manager Title: Chief Customer Officer
Functions: Account Management/Optimization
