Détails du poste
- Lieu de travail : Montreal
- Type de poste : Permanent à temps plein
Join the ride !
Position
National Director of Business Development
Location
AutoCanada Home Office, Edmonton, AB
Classification
Full-Time, Immediate Hire
Description du poste
AutoCanada est un important groupe de concessionnaires automobiles multi-sites et un opérateur de centres de collision. Nous recherchons un National Director of Business Development stratégique et orienté résultats pour piloter les initiatives de croissance à travers notre réseau national de concessionnaires. Ce rôle relève du Chief Operating Officer (COO) et sera responsable de la définition et de l’exécution d’une stratégie tournée vers l’avenir qui stimule la croissance des revenus, optimise et améliore le parcours client, grâce à l’optimisation de la génération de leads, à la stratégie CRM, aux canaux digitaux et à des pratiques disciplinées de gestion des leads.
Ce leader concevra, mettra en œuvre et appliquera des processus standardisés de gestion des leads dans l’ensemble de nos magasins et Business Development Centers (BDCs). L’objectif est d’assurer une intégration pratique au showroom, une formation continue et du coaching en performance afin que les demandes digitales se transforment sans friction en rendez-vous en showroom et en ventes conclues.
What drives your day-to-day ?
- Develop and execute the business development strategy aligned with long-term growth objectives
- Lead the end-to-end lead strategy across all variable operations, optimizing performance across OEM, third-party, paid, and organic sources
- Improve lead generation funnels to enhance quality, conversion, and speed-to-contact
- Ensure strong alignment across Marketing, BDC, and Dealership Operations on lead management processes and execution
- Own and optimize the CRM platform (CDK), including structure, workflows, templates, and automation (phone, email, SMS)
- Establish and enforce best-in-class CRM utilization and lead management standards across all locations
- Bridge BDC and showroom operations to ensure seamless customer handoffs and consistent in-store execution
- Provide on-site dealership support to reinforce standards, improve execution, and elevate the customer experience
- Design and lead training, coaching, and performance programs for BDC and sales teams, including audits and workshops
- Define and track KPIs across lead generation, conversion, CRM compliance, and digital vs. in-store performance
- Build dashboards and reporting to provide visibility into lead and sales pipeline health
- Conduct regular performance reviews with store leadership and drive continuous, data-driven improvement across the network
Exigences
What are the must haves…
- 7+ years of progressive leadership experience in automotive retail is required
- 3+ years of experience working with a BDC, digital strategy, or business development
- Proven success leading multi-location operations or dealer group performance initiatives
- Deep expertise in CRM systems (CDK, VinSolutions, Elead) and digital lead management
- Strong understanding of BDC operations, dealership sales processes, and customer journey optimization
- Demonstrated ability to translate strategy into execution and measurable results
- Exceptional leadership, coaching, influencing, and stakeholder management skills
- Data-driven mindset with advanced analytical capabilities
Ce que nous offrons
The Perks.
- Competitive Compensation and Executive Benefits Package
- Employee Vehicle Purchase & Service Plans
- Company-wide appreciation events and contests throughout the calendar year
- Employee and Family Assistance Programs
- Professional development and the opportunity to grow your career
And those are just the basics. We strive every day to create a workplace culture that embraces diversity and inclusivity, ensures fairness and equal opportunities, and fosters a sense of belonging for all Team Members. As an equal opportunity employer, we actively support everyone in expressing themselves and reaching their full potential.
Postulez
Can you picture yourself here already?
We hope so. It’s equally important that you choose us as we choose you. Take a sneak peek at what we think makes this one of the best workplaces around.
If you think you’re a good fit to come along on our ride, apply now through our website at . We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Our commitment extends to reaching out to individuals from various backgrounds and identities. We do not discriminate based on gender identity, race, national origin, ethnicity, religion, age, sexual orientation, marital or family status, or mental/physical disabilities. AutoCanada is committed to collaborating with and providing reasonable accommodations to individuals with disabilities. If you need accommodation during the recruitment process, please inform your recruiter.
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