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Head of Invoice Management

Crédit Agricole CIB

Montreal (Hybride)
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Gestion des risques Amélioration des processus Gestion financière +8 autres

Détails du poste

  • Lieu de travail : Montreal (Hybride)
  • Type de poste : Permanent à temps plein

Description du poste

Type d’entreprise

Types of Jobs - Finance / Accounting

Intitulé du poste

Head of Invoice Management

Type de contrat

Permanent Contract

Poste de management

Yes

Résumé du poste

We are seeking an experienced Head of Invoice Management to lead and strengthen our procurement invoice operations. This strategic role will oversee a team of 2 professionals while bringing deep expertise in invoice management processes, controls, and system optimization. We are looking for a bilingual French and English candidate. The ideal candidate will have proven experience managing similar functions and implementing robust process frameworks to ensure accuracy, compliance, and efficiency across the invoice-to-pay lifecycle.

Responsabilités clés

Leadership et développement de l’équipe

  • Lead, mentor, and develop a team of 2 invoice management professionals
  • Reinforce team capabilities through training, process documentation, and knowledge transfer
  • Foster a culture of continuous improvement and operational excellence
  • Establish clear performance metrics and conduct regular team assessments

Gestion des processus et optimisation

  • Establish governance framework to ensure compliance with internal policies and external regulations
  • Drive process standardization and automation initiatives to improve efficiency and reduce manual intervention
  • Develop and maintain detailed process documentation, standard operating procedures, and control matrices

Expertise système et technologie

  • Participate to the implementation project and testing of the deployment of Ivalua Procure-to-Pay platform to optimize invoice processing workflows, exception handling, and reporting capabilities
  • Collaborate with IT and system administrators to configure invoice validation rules, approval workflows, and integration points
  • Work closely with Oracle EBS environments to ensure seamless data flow between procurement, AP, FA and GL modules

Gestion des parties prenantes

  • Partner with Procurement, Accounts Payable, Finance, and IT leaders to align invoice management practices with organizational objectives
  • Serve as primary point of contact for invoice-related inquiries from suppliers and internal stakeholders on the perimeter covered
  • Build strong relationships with supplier community to resolve invoice discrepancies

Gestion des risques et conformité

  • Implement robust controls to prevent duplicate payments, fraud, and processing errors
  • Ensure compliance with tax regulations, payment terms, and contractual obligations
  • Conduct regular audits of invoice processing activities and implement corrective actions
  • Monitor key risk indicators and escalate issues appropriately

Performance et analyses

  • Establish and track KPIs including invoice processing cycle time, exception rates, and supplier satisfaction
  • Generate regular reports and dashboards for management review
  • Analyze trends to identify root causes of issues and implement preventive measures
  • Drive initiatives to improve delays of payment, and reduce operational risk

Lieu du poste

Zone géographique

America, United States Of America

Ville

MONTREAL

Travail à distance

hybrid

Critères du candidat

Niveau d’études minimum

Bachelor Degree / BSc Degree or equivalent

Qualification académique / Spécialité

Bachelor's degree in Finance, Accounting, Business Administration, or related field

Niveau d’expérience minimal

11 years and more

Expérience

  • 10+ years of progressive experience in invoice management, accounts payable, or procurement operations
  • Minimum 3 years in a leadership role managing invoice processing teams
  • Proven track record of implementing process improvements and controls in invoice management functions

Compétences requises

  • Strong experience using Ivalua Procure-to-Pay platform
  • Proficiency with Oracle E-Business Suite (AP, PO, GL modules and their integration points)
  • Advanced knowledge of invoice processing best practices, three-way matching, and exception management
  • Experience with invoice automation technologies

Langues

English, French