Détails du poste
- Lieu de travail : Montreal
- Type de poste : Permanent à temps plein
Description du poste
Requisition ID: 255426
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
Le Senior Client Solutions Analyst (SCSA) contribue à la réussite globale de Real Estate Banking, Canadian Commercial Banking, en veillant à ce que des objectifs, plans et initiatives spécifiques individuels soient exécutés / livrés à l’appui des stratégies et des objectifs commerciaux de l’équipe. Veille à ce que toutes les activités soient menées conformément aux réglementations applicables, aux politiques et procédures internes.
Le Sr. CSA fournit un soutien en matière de crédit et d’administration à l’équipe Real Estate Banking pour le développement et la maintenance d’un portefeuille de comptes de prêts et de dépôts.
Il/elle assiste les Relationship Managers lors des examens annuels, des nouvelles demandes et des modifications, et s’assure que les rapports requis sont reçus et analysés conformément aux conditions de l’engagement de prêt.
Le Sr. CSA examine tous les nouveaux crédits pour les conditions préalables au financement, les exigences de déclaration, et met en place des dossiers ainsi qu’un système de calendrier (diary system) pour les nouvelles et les installations de crédit existantes.
Il/elle coordonne l’achèvement de tous les documents requis pour les produits et services de Global Transaction Banking (c.-à-d. comptes courants, RDC, documentation KYC); assure le suivi et corrige les lacunes de sécurité sur la liste des déficiences BSC Defect List.
Ce que vous ferez
Is this role right for you? In this role, you will:
- Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
- Working closely with Director and Associate Director, the Senior Client Solutions Analyst is responsible for providing a variety of services to a portfolio of existing and prospective clients.
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This role is responsible for providing services to a portfolio of existing and prospective clients:
- Onboarding: Supporting the collection of information directly from clients and from various sources necessary to assess the client’s risk profile in order to ensure the Bank meets its regulatory requirements related to KYC, AML, etc. This includes contacting clients, sourcing internal/external sources/web sites, documenting information in Know Your Client documentation in various formats such as the Client Profile Information documents and responding to various internal Compliance groups.
- New Credit: this would include a variety of task including preparing credit file and ensure all documents filed, funding checklist/advance documentation/draw requests, liaison with solicitor for legal docs etc.
- Coordinating efforts with internal partners and directly reaching out to clients to address various activities such as resolution of escalated client challenges, collection/processing of financial reporting, satisfaction of funding requirements and onboarding needs, in addition to assisting and collecting information necessary to support them in their preparation of credit reviews, as instructed by the Associate Directors and enables them to make credit recommendations, conducting financial and credit analysis. In addition, the Senior Client Solutions Analyst supports the team with credit proposals
- Look for opportunities to enhance client needs by providing Directors, with referrals for ancillary products and other partner opportunities. In addition, provide suggestions to continually improve processes which may include auctioning feedback received directly from clients or through client satisfaction vehicles such as the Pulse.
- Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
- Actively pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct.
- Champions a high-performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment; communicating vision/values/business strategy and managing succession and development planning for the team.
Compétences requises
Do you have the skills that will enable you to succeed in this role?
- University or College degree with Finance, Accounting or Other Business Specialty background, or equivalent work experience.
- Strong commitment to excellent client service and ability to work with clients to resolve issues in an amicable and prompt manner.
- Strong organizational skills to co-ordinate and prioritize a number of concurrent requests.
- Strong interpersonal skills to obtain agreements within Commercial Banking and partners.
- Strong written and verbal skills (French and English).
- Strong knowledge of Onboarding, Know Your Customer, Anti Money Laundering processes.
- Strong knowledge of Financial Statements and credit analysis.
- Strong knowledge of credit structures and applicable risk management.
- Good knowledge of fulfilment processes and roles of partners.
- Knowledge of the Business Service Center, Enhanced Due Diligence Team and Cash Management teams is important.
- Good knowledge of the Commercial Banking Distribution structure as well as role of other groups within Commercial Banking (Roynat, Real Estate, Leasing).
- Thorough knowledge of the applicable software and technology platforms for Commercial (e.g., Sales Force, Intralink, Lotus Notes).
- Good knowledge of the features and benefits of Commercial products and services.
- Strong knowledge of Microsoft Office applications (in particular Excel).
- A high degree of flexibility to adapt to a wide variety of tasks.
Langues et informations additionnelles
In addition to French, the successful candidate must also have sufficient knowledge of English, as the work involves interacting and collaborating regularly with groups and individuals based in Toronto, as well as constantly interacting with other people, including clients, who speak English, locally and elsewhere.
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Lieu
Location(s): Canada : Quebec : Montreal
À propos de Scotiabank
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.