Practice Leader, S/L

Pay at Intact

Pay at Intact is about much more than just salary.

• Flexible work arrangements and a hybrid work model

• Possibility to purchase up to 5 extra days off per year

• Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more

• Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)

Salary range (but not limited to):

149,600 - 182,800

Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance):

15%

As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.

Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.

Description du poste

About the role

The Risk Control Practice Leader is a senior technical role responsible for elevating technical excellence, coaching and mentoring Risk Control professionals, and partnering with Underwriting, Claims, and Broking partners to profitably grow and retain business.

Contexte du poste et distinction

Role Context and Distinction

• Practice Leader vs. Director/ Manager: The Practice Leader is the technical leader within a discipline, accountable for technical standards, coaching, and quality. The Director/ Manager holds the administrative title responsible for staffing, budgeting, and operational

This role models the Intact Values, provides hands-on guidance, and ensures technical quality across risk assessments, recommendations, and client engagements. It blends research and development, project leadership, and technical enablement to ensure teams deliver consistent, high-value service across complex risk profiles. It also reflects elements of the Specialty Lines Practice Leader profile by supporting strategic projects, due diligence, and systems enhancements that improve reporting and decision quality.

Responsabilités clés : leadership de pratique et autorité technique

• Serve as the technical authority for SL Risk Control (e.g., property/ casualty) to maintain consistency and depth.

• Provide coaching, guidance, and mentoring to Specialists and Senior Specialists to ensure technical quality and consistency in deliverables.

• Stay current with technical subject matter, regulatory environments, and emerging issues; disseminate insights and best practices to the field.

Développement des talents et formation

• Establish and lead a mentorship program to recruit, develop, and organically build the SL Risk Control (RC) team’s capabilities.

• Partner with the RC Training Specialist to ensure technical components of RC training are relevant, up to date, and aligned with field needs.

• Support recognition of technical progression (e.g. Sr. Specialist) to acknowledge deepening expertise and impact.

Partenariat interfonctionnel et impact sur les activités

• Partner with Underwriting with joint ownership to select, retain, and profitably grow a high-quality book of business.

• Build and maintain productive relationships with Underwriting, Claims, RC (Consultants, Senior Consultants, Specialists, Senior Specialists), and Brokers to serve customers as a unified team.

• Conduct business and risk control due diligence, including regulatory and compliance research, to inform selection and service strategies.

• Discover and evaluate customer needs through loss analysis and readiness assessments; align RC products and services to mitigate loss drivers.

Recherche, développement et soutien des systèmes

• Provide research, development, and project management support on strategic Specialty Lines and RC initiatives that advance capabilities and outcomes.

• Assist with the planning, development, and maintenance of survey management and related software/database systems; improvements to reporting formats, and development of new applications.

Engagement client et prestation

• Complete risk assessment evaluations for highly complex accounts (high severity potential, multi-location, national/global companies).

• Provide actionable solutions to help customers mitigate risk using the full span of RC resources; create a valued customer experience in every engagement.

• Write technically detailed reports that clearly communicate risk assessments and articulate prioritized, feasible recommendations and expected impacts.

• Provide technical oversight and quality assurance (QA) on completed reports by Specialists, Senior Specialists and mentored Senior Consultants to ensure accuracy and consistency.

Qualifications

Qualifications:

• Education: Bachelor’s degree in engineering, Safety, Risk Management, or related field required; advanced degree and/or certifications (e.g., CSP, ARM, CFPS, P.E.) preferred.

• Experience: 8–12+ years in Risk Control, Safety, or Loss Prevention with increasing technical responsibility; demonstrated mentoring/coaching experience and success partnering with Underwriting to support profitable growth and retention.

• Technical Skills: Deep subject-matter expertise relevant to the vertical/discipline (property, casualty, etc.); strong analytical skills for loss analysis and risk modeling; proficiency with survey management and reporting systems.

• Communication: Excellent written and verbal skills; ability to translate complex technical issues into clear, prioritized recommendations and client-ready reports.

• Leadership: Proven ability to lead without formal authority, influence cross-functional stakeholders, and drive adoption of best practices.

• For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English speaking colleagues across the country.

Mesures de réussite

Success Measures:

• Technical quality and consistency of RC assessments and reports (QA results).

• Mentorship and talent development outcomes (progression, retention, skill advancement).

• Business impact (profitability, selection quality, retention, and growth via UW partnership).

• Client value implementation rate of recommendations, loss trend improvements, client satisfaction.

• Operational enhancements improvements to survey/reporting systems, adoption of new tools and practices.

Il s'agit d'un nouveau rôle au sein de notre équipe en pleine croissance | This role is a new member of our growing team.