Customer Service Representative - part time (15h a week minimum)

Description du poste

Automotive glass technology is helping transform how we experience the road. At Belron Canada, the home office of Speedy Glass, Lebeau vitres d’auto and Vanfax we take this seriously, which is why we invest tirelessly on developing our people can realize their full potential.

We welcome applications from everyone, and are firmly committed to diversity, equity and inclusion in the workplace, and take pride in ensuring every member of our team feels empowered.

Are you looking for a new challenge? Are you looking to join an international, dynamic and growing company that prioritizes the personal development of individuals and offers stimulating career opportunities? Are you passionate about customer service and like to promote products and services?

This offer is for you!

Belron Canada is looking for a motivated part time customer service representative to join our team of Specialists!

Pourquoi nous joindre ?

• This is a 95% work from home position
• Review of salaries each year
• We are a growing organization where opportunities for advancement, training and skills development are always present.
• Leaders who support your development through coaching and opportunity management

Ce que vous ferez

• Support service centers to create opportunities and make appointments with customers
• Use active listening to establish a relationship of trust with customers
• Offer the products and services best suited to the customer's situation to convert these opportunities into appointments
• Update customer files and enter the necessary information accurately
• Provide ad hoc support for other departments according to operational needs

Exigences

• Spoken and written bilingualism (French and English) mandatory
• Experience in a call center context
• Ease of learning new software
• Team working
• Like diversity in tasks and take on challenges
• Be autonomous, reliable and punctual
• Be available during the week and on Saturday’s until 8PM.

À propos de Belron Canada

We believe that genuine care can make a real difference in the customer experience, and it begins with making a difference in the careers of our team members.

Belron Canada is an integral part of the Belron International family, a global leader in auto glass repair and replacement, and forward-facing digital camera calibration. Belron Canada alone operates 325+ service centres, 2 distribution centres and 26 warehouses across 10 provinces, and is home to over 1,200 employees.

Our pursuit of excellence commits us to providing sustainable world-class care for our communities and the climate.