Détails du poste
- Lieu de travail : Montreal
- Type de poste : Permanent à temps plein
Tasks
- Manage driver teams, equipment, and resources for specific client accounts, ensuring timely and safe delivery of goods.
- Coordinate schedules and confirm driver departures, including contacting contract drivers one hour before route start times when required.
- Monitor driver routes using the Transportation Management System (TMS) and manage unforeseen events in real time.
- Communicate with clients to keep them informed and escalate issues to the Director of Operations when necessary.
- Handle last-minute client requests while keeping all stakeholders informed.
- Interact with service providers in accordance with the purchase order process.
- Receive and process pickup requests and driver documentation submissions (timesheets, proof of delivery, etc.).
- Provide drivers with required tools such as logbooks, route sheets, and safety equipment (locks and secure connection devices).
- Train drivers on client-specific operational and administrative procedures.
- Identify growth opportunities within customer accounts to expand the company’s presence and services.
- Perform any other tasks assigned by the Director of Operations.
- If you are ready to take on new challenges, we would love to meet you!
Advantages
- Excellent career opportunity.
- Comprehensive onboarding process with training at various locations.
- Continuous improvement environment where employees are encouraged to share ideas.
- Dynamic team focused on collaboration and mutual support.
- Positive workplace culture where employees are valued.
- Modern technology and efficient work tools.
Job requirements
- Minimum of 10 years of experience in transportation, including supervisory or management experience.
- Proficiency in industry software, particularly Transportation Management Systems (TMS).
- Dangerous Goods Transportation certification.
- Knowledge of industry regulations (hours of service, safety standards, market conditions).
- Commercial driver’s license (heavy vehicle) and ability to operate a forklift.
- Excellent organizational and communication skills.
- Ability to make quick decisions and manage unexpected situations.
- Experience transporting bulk solid and/or liquid goods is an asset.