Head of Invoice Management

Head of Invoice Management

Title: Head of Invoice Management
Status: Permanent, Full time
Salary: Annual salary +20% bonus + 5 weeks of vacation + health benefits + RRSP matching
Location: Downtown Montreal, Quebec - Hybrid 3 days in office, 2 days work from home

TO APPLY: Please send your resume to

Our client is an international banking and financial institution with divisions located in the Americas, Europe, Asia, and the Middle East. They are continuing to grow their first Canadian office.

We are seeking an experienced Head of Invoice Management to lead and strengthen our client's
procurement invoice operations. This strategic role will oversee a team of 2 professionals
while bringing deep expertise in invoice management processes, controls, and system
optimization. The ideal candidate will have proven experience managing similar functions and implementing robust process frameworks to ensure accuracy, compliance, and efficiency across the invoice-to- pay lifecycle.

Responsibilities:

Team Leadership & Development:
- Lead, mentor, and develop a team of 2 invoice management professionals
- Reinforce team capabilities through training, process documentation, and knowledge transfer
- Foster a culture of continuous improvement and operational excellence
- Establish clear performance metrics and conduct regular team assessments

Process Management & Optimization:
- Establish governance framework to ensure compliance with internal policies and
external regulations
- Drive process standardization and automation initiatives to improve efficiency and reduce manual intervention
- Develop and maintain detailed process documentation, standard operating procedures, and control matrices

System Expertise & Technology:
- Participate to the implementation project and testing of the deployment of Ivalua Procure-to-Pay platform to optimize invoice processing workflows, exception handling, and reporting capabilities
- Collaborate with IT and system administrators to configure invoice validation rules, approval workflows, and integration points
- Work closely with Oracle EBS environments to ensure seamless data flow between
procurement, AP, FA and GL modules

Stakeholder Management:
- Partner with Procurement, Accounts Payable, Finance, and IT leaders to align invoice management practices with organizational objectives
- Serve as primary point of contact for invoice-related inquiries from suppliers and internal stakeholders on the perimeter covered
- Build strong relationships with supplier community to resolve invoice discrepancies efficiently

Risk Management & Compliance:
- Implement robust controls to prevent duplicate payments, fraud, and processing errors
- Ensure compliance with tax regulations, payment terms, and contractual obligations
- Conduct regular audits of invoice processing activities and implement corrective actions
- Monitor key risk indicators and escalate issues appropriately

Performance & Analytics:
- Establish and track KPIs including invoice processing cycle time, exception rates, and supplier satisfaction
- Generate regular reports and dashboards for management review
- Analyze trends to identify root causes of issues and implement preventive measures
- Drive initiatives to improve delays of payment, and reduce operational risk

Qualifications:
- Bilingual fluency in French and English (written and spoken) is mandatory
- Ability to communicate effectively with stakeholders in both languages
- Capable of preparing documentation, conducting meetings, and providing training in both French and English
- 10+ years of progressive experience in invoice management, accounts payable, or procurement operations
- Minimum 3 years in a leadership role managing invoice processing teams
- Proven track record of implementing process improvements and controls in invoice management functions
- Strong experience using Ivalua Procure-to-Pay platform
- Proficiency with Oracle E-Business Suite (AP, PO, GL modules and their integration points)
- Advanced knowledge of invoice processing best practices, three-way matching, and exception management
- Experience with invoice automation technologies
- Deep understanding of procure-to-pay processes and control frameworks
- Strong analytical skills with ability to interpret data and drive insights
- Excellent problem-solving capabilities and attention to detail
- Change management experience and ability to drive adoption of new processes
- Bachelor's degree in Finance, Accounting, Business Administration, or related field
- Professional certifications (CPA, CPSM, or similar) highly valued
- Experience with additional ERP systems (SAP, Workday, NetSuite)
- Experience in global/multi-entity environments with complex approval hierarchies
- Background in shared services or center of excellence models

We thank all those that apply however only those that meet all of the criteria will be contacted. For more information on our recruitment services please visit

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