Flatbed Dispatcher

Description du poste

Tâches

• Supervise and coordinate daily operations for approximately 20 trucks between Quebec and Ontario.
• Plan, organize, and optimize routes to ensure efficient deliveries and pickups.
• Manage activities based on client requests (pickups, deliveries, urgent needs, changes).
• Coordinate and confirm appointments with clients while respecting established deadlines.
• Maintain constant communication with drivers and respond quickly to unforeseen events (delays, breakdowns, road conditions, etc.).
• Ensure compliance with laws and regulations (driving hours, transport standards, safety).
• Maintain smooth communication with the logistics team to maximize efficiency and profitability.
• Work closely with the department director to monitor performance and implement continuous improvement.
• Provide excellent customer service by responding to requests and offering tailored solutions.
• Update computer systems and ensure the accuracy of transport-related information.
• If you are ready to take on new challenges, we want to meet you!

Avantages

• Competitive salary based on experience
• Comprehensive insurance (health, disability, life)
• Retirement savings plan (RVER)
• Employee Assistance Program (EAP)
• Stable schedule with flexibility
• Paid time off
• On-site parking
• Structured and dynamic work environment
• Collaborative and experienced team

Exigences du poste

• Experience in transport dispatching
• Good understanding of transportation / trucking
• Ability to manage multiple priorities simultaneously
• Excellent organizational skills and stress management
• Strong communication with various partners (clients, terminals, drivers)
• Bilingual in French and English (often required, travel 30% of the time)
• Comfortable with tracking systems and dispatch software
• Knowledge of transportation and logistics (an asset)