SharePoint Specialist & Technical Writer

Salary

Salary: $94,000 - 134,000 per year

Exigences

• Must reside in the Greater Montreal Area
• Ability to work in a hybrid or in-office setting
• 5 to 10 years of relevant experience
• Extensive knowledge of document management tools (Power BI, Power Automate, Outlook, SharePoint, etc.)
• Full bilingualism in French and English for effective communication with partners in the U.S. and English-speaking Canada
• Advanced user of SharePoint / site collection administration (Microsoft M50468, M50469 or equivalent experience)
• Proficient in the MS Office Suite, Power BI, Power Automate, Adobe Acrobat, FrameMaker, RoboHelp, Captivate, XML, DTD, XSD, XSLT, and CSS
• Strong understanding of Quality Management Systems; internal auditor certification is a plus
• Experience in creating forms, workflows, metadata structures, and automation tools
• Strong analytical skills with the ability to streamline processes organization-wide
• Excellent communication, writing, and organizational capabilities
• Ability to work collaboratively across departments and manage competing priorities
• Proactive approach to problem-solving with a focus on continuous improvement
• Certifications like ISO 9001 Internal Auditor, ITIL Foundation v3, and Six Sigma Green Belt are advantageous

Responsabilités

• Oversee the management, configuration, and enhancement of SharePoint sites, libraries, permissions, workflows, and metadata structures
• Formulate governance rules to ensure appropriate document lifecycle, version control, security, and standardization
• Improve user experience by designing templates, automated workflows, dashboards, and navigation enhancements
• Collaborate with business units to translate operational requirements into SharePoint solutions (lists, forms, automated processes)
• Continuously monitor system performance to ensure platform reliability through audits and ongoing improvements
• Manage and uphold the standards of the digital Quality Management System
• Assist in internal audits, corrective action planning, periodic reviews, and process updates
• Ensure that documents and records are properly controlled, approved, and compliant
• Identify process gaps, risks, and barriers while spearheading initiatives for continuous improvement
• Manage the full document lifecycle: planning, writing, reviewing, publishing, and archiving
• Create, update, and maintain Standard Operating Procedures (SOPs), technical manuals, training documents, O&M manuals, and internal guidelines
• Validate the technical accuracy of all documentation in collaboration with engineering, operations, and product teams
• Develop graphics, diagrams, flowcharts, and process maps for clarity and standardization
• Ensure consistency in style, tone, and format across all organizational documentation
• Create and maintain internal knowledge bases, online help systems, and training materials
• Conduct training sessions for employees and stakeholders on SharePoint usage, document control procedures, and best practices in a digital work environment
• Encourage the adoption of digital tools and a culture of continuous improvement across departments
• Lead or partake in projects aimed at enhancing digital processes using methodologies such as PMLC, Agile, CMMI, or Lean Six Sigma
• Track timelines and deliverables for documentation and QMS-related projects
• Collaborate with IT, Quality, Operations, Engineering, and HR to align documentation and processes with business objectives

Technologies

• CSS
• ITIL
• Power BI
• Security
• SharePoint
• XML
• Flow
• Support
• UX UI Design

Ce que nous offrons

We are a forward-thinking organization located in Saint-Laurent, QC, looking for a SharePoint Specialist/Technical Writer to join our team. In this role, you will be responsible for governance, optimization, and continuous improvement of our digital documentation ecosystem. We offer flexible work schedules, an emphasis on work-life balance, and a casual dress code. Our company also provides benefits including dental care, disability insurance, extended health care, life insurance, on-site parking, tuition reimbursement, and an RRSP matching program. Join us and be part of a dynamic and collaborative environment!

last updated 18 week of 2026