Détails du poste
- Lieu de travail : Montreal (Hybride)
- Type de poste : Permanent à temps plein
- Salaire : 110 000$ - 120 000$ /an
Who We Are
Join Fresh Prep — a dynamic leader revolutionizing how Canadians experience food through sustainable meal kit delivery. As one of Canada's fastest-growing companies and a certified B Corporation, we're committed to making it easier for people to eat well and live better.
We're proud to be recognized as a workplace where innovation meets impact. Our numerous accolades - including BC's Top Employers 2025, placement on The Globe and Mail's prestigious Canada's Top Growing Companies list and recognition as one of Deloitte’s Best Managed Companies - reflect our commitment to excellence in both customer experience and employee satisfaction. Our collaborative culture brings together passionate food lovers, sustainability champions, and tech innovators who are reshaping the future of food delivery.
About the Role
Fresh Prep is looking for a Senior Ecommerce & Merchandising Manager to own the performance of our digital storefront and drive revenue per customer.
This role is responsible for how our menu (our core product) is structured, promoted, and experienced by customers. You will define merchandising strategy, influence what we sell, and partner cross-functionally to maximize AOV, conversion, and overall revenue.
This is a highly commercial role at the intersection of Growth, Product, Lifecycle, and Culinary.
Key Responsibilities
Ecommerce performance & trading
Own the performance of the online storefront
Track and drive key metrics: AOV, conversion rate, revenue per order
Identify and execute opportunities to improve commercial performance week to week
Lead trading decisions based on performance, product, and growth targets
Merchandising strategy
Define weekly merchandising priorities across recipes, add-ons, and bundles
Determine what products are featured, promoted, or deprioritized
Partner with Culinary to shape menu composition (premium vs core, add-ons, variety)
Develop clear campaign themes tied to menu and customer demand
Pricing & promotions
Develop and test pricing and promotional strategies (bundles, thresholds, offers)
Balance revenue growth, conversion, and retention impact
Work with Growth and Finance to ensure strong unit economics
Onsite experience & UX
Define merchandising requirements and customer experience goals for the menu and checkout journey
Partner closely with Product and UX to improve discovery, upsell, and conversion flows
Contribute to experiment ideation and prioritization to improve AOV and conversion
Ensure merchandising priorities are clearly translated into the onsite experience
Campaign planning & alignment
Lead weekly and monthly trading / merchandising planning
Work closely with brand on product strategy and translate into clear briefs for Lifecycle (CRM) and Growth (paid media)
Ensure a clear brand and consistent execution across onsite, email, and acquisition channels
Performance & insights
Analyze product, menu, and customer behavior to identify growth opportunities
Build simple, actionable reporting to inform weekly decisions
Use data to continuously refine merchandising, pricing, and promotion strategy
Who You Are
6-10+ years experience in ecommerce, merchandising, or growth roles, ideally in DTC, grocery, subscription, or retail, with a track record of driving AOV, conversion, or revenue growth
Strong commercial and analytical mindset. Able to identify what will drive revenue and use data to inform decisions
Experience with merchandising, pricing, and promotional strategy, and translating insights into clear, actionable plans
Effective cross-functional operator, able to work across Product, Lifecycle, Growth, and Culinary to drive outcomes
Comfortable in ambiguity, with a bias toward action and experimentation, and a focus on measurable impact
What You Can Expect
An annual base salary of $110,000 to $120,000
Hybrid work arrangement with the opportunity to work from either our East Vancouver HQ or Saint-Laurent, QC facility.
An energetic, inclusive workplace where your voice matters and your contributions drive real impact
Comprehensive health benefits package including medical, dental, vision, and life insurance
Exclusive food perks that let you experience our amazing products
A culture that celebrates innovation, encourages professional development, and supports work-life balance
The opportunity to be part of a certified B-Corporation making a tangible difference in sustainable food systems
Equal Opportunity & Inclusion
Fresh Prep is an Equal Opportunity Employer (EOE) and prohibits discrimination of any kind. We value diversity at our company and at all job levels our goal is to be diverse, inclusive and representative of the communities we operate in. We endeavour to recruit, develop and retain the best talent from a diverse candidate pool and truly believe that diversity, equity and inclusion among our team members is vital to our success as a company. We trust that in applying for a role with us you value this as well!
Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. So if you think you have what it takes, but don’t necessarily meet every single point on the job description, please still get in touch. We’d love to have a chat and see if you could be a great fit.
At Fresh Prep, we work with a variety of ingredients, including common allergens like peanuts, tree nuts, and dairy. Whether you're in one of our corporate functions or within the production facility, you may be exposed to these ingredients. If you have concerns—especially around allergens or meat—please let us know during the hiring process.
