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User Research Team Lead

Behaviour Interactive

Montreal
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Analyse de données Gestion d'équipe Marketing +4 autres

Détails du poste

  • Lieu de travail : Montreal
  • Type de poste : Permanent à temps plein

Description du poste

Are you ready to dive into the world of cutting-edge video game development? Headquartered in Montreal, Behaviour Interactive is at the forefront of the gaming industry, crafting unforgettable experiences across PC, console, and mobile platforms. We’re a dynamic, independent studio of over passionate employees, with studios in Toronto (Behaviour Toronto), Rotterdam (Behaviour Rotterdam) and in the UK (Behaviour UK–North & South). Our day to day revolves around two core business focuses: Services and Original Games. Our Services team collaborates with gaming and entertainment giants like Disney, Sony, Activision, and Nintendo, delivering exceptional work-for-hire development and pioneering immersive location-based entertainment (LBE). Meanwhile, our Original Games unit pushes our creative limits, with our signature IPs, including the iconic . Join us and be a part of the future of interactive entertainment!

At Behaviour Interactive, we believe in giving everyone a fair shot. We embrace a diverse and creative environment where everyone is celebrated. We value folks of all ages, sex, ethnicity, colour, ethnic or national origin, religion, sexual orientation, gender identity, civil status, disability, or any other protected characteristics as per applicable law.

At Behaviour, creating player first experiences is central to everything we do. As User Research Team Lead, you will coordinate and lead a team of user research specialists supporting the production and live operations of our games. You will balance people leadership with research expertise, ensuring high quality insights are delivered consistently and integrated into design, product, and strategic decisions across multidisciplinary teams.

In this role you will :

  • Lead and support a team of user research specialists across multiple projects on a day to day basis.
  • Ensure timely delivery of research insights while maintaining high quality and methodological standards.
  • Collaborate closely with producers, product managers, game designers, and analytics partners to align research with production needs.
  • Work with the group lead to prioritize and execute user research initiatives, both operational and strategic.
  • Provide coaching, feedback, and visibility on objectives to support team growth and effectiveness.
  • Contribute to the evolution of research processes, standards, and best practices within the Player Insights team

Exigences

  • 9+ years of experience in user research, with games industry experience considered an asset.
  • Strong expertise in qualitative, quantitative, and mixed methods research, including survey design and data analysis.
  • Proven experience leading or mentoring researchers in a team environment.
  • Master’s degree in social science, psychology, UX design, marketing, or equivalent experience.
  • Strong collaboration and communication skills within multidisciplinary teams.
  • Solid knowledge of the video games industry and player centered development practices