E-Commerce Specialist

Montreal

Offre publiée le 2024-04-25

MATT & NAT

Job Description

  • Prepare and build seasonal catalogues for the website (English and French)
  • Prepare and build seasonal sales files for the website (English and French)
  • Work directly in the E-Commerce platform system, writing product content is accurate, posted and completed.
  • Support photo studio team and graphic designer in ecommerce images delivery
  • Review and update existing products to include the most up to date product information and features
  • Update inventory, request stock and approve requests of stock from the Ecom warehouses.
  • Create promotional codes / gift cards
  • Ensure all price promotions are up to date
  • Manage and review product presentation on site to ensure accuracy
  • Ensure the product images, descriptions and prices are accurate and constantly updated;
  • Work with marketing team to plan promotions on our website, grow and drive traffic sales and assist in running site-wide promotional events.
  • Provide reporting and analytics on key online performance indicators
  • Analyze sales data and remain well informed of competitive listings to provide feedback to marketing team to promote the low seller in social media
  • Be in daily contact with the developer for all changes, updates, modifications on the website
  • Manage relationships and performance of third parties such as affiliate company (regarding affiliates opportunities) Google, Online advertising agency, CRM, website platform provider, etc.
  • Assist Care department with issues or troubleshooting related to the website
  • Be the backup for E-commerce Coordinator
  • Collaborate on the development of customer segmentation strategies, and feed campaign performance insights back to the analysis team in an iterative improvement loop
  • Performance Tracking & Reporting
  • Build segmented newsletters based on customer interest
  • Report on performance

Qualifications

  • Analytical mindset
  • Strong prioritization skills
  • Team worker
  • Strong sense of responsibility and autonomy
  • Methodological and organized approach
  • Must be fluent in French and English
  • 2 or more years of work experience in a similar position
  • Quick and resourceful, team-player, flexible, accurate and very detail-oriented
  • Knowledge in Shopify, Momentis an asset
  • Knowledge and experience in Excel

Additional Information

  • Challenging yet creative work environment
  • Newly designed office, located near restaurants, cafés and public transport
  • Competitive salary, benefits, and personal / sick days
  • Group insurance plan (massage, dental, eye exam)
  • Open-concept kitchen and working space
  • Free coffee
  • Employee discount on merchandise
  • Paid Opus Card & / or Parking Space
  • Less than 1 hour ago