IT Support Services


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Job description

IT Support Services-MON20511


BOMBARDIER Bombardier is a global leader, creating innovative and game-changing planes. Our products and services provide world-class transportation experiences that set new standards in passenger comfort, energy, efficiency,reliability and safety.

We are a global organization focused on working together with a team spirit. In your role, you will :

  • Support assigned operational initiatives and work closely with SIAM and project teams while governing the activity scope End-to-End
  • Liaise internally with Service Delivery Managers and SIAM managers to bridge effective communication between 02 teams
  • Own coordination, scheduling, reporting and executive updates across multiple BAU projects
  • Owning and directing service tasks, monitoring the progress of current projects and escalate to senior leadership as and when required
  • Support employee onboarding process and act as a liaison with the Human Resources department and operations team for better process alignment
  • Oversee Workplace Compute (WPC) services provided by suppliers, ensuring that WPC team is supporting adequately to business, reviewing invoices, and validating delivery of WPC services.
  • Manages relationships with client groups and stakeholders across the Business Units to understand concerns while conveying service delivery outcomes and expectations.


As our ideal candidate,

  • You have a university degree in Computer Information Systems, Management Information Systems, Computer Science or equivalent.
  • You have an ability to solve complex technical, managerial, or operational problems and evaluate options based on relevant information, resources, well-rounded experience, and knowledge.
  • You operate at advanced levels of authority and manage significant activities and resources to produce, and take responsibility for, results.
  • You have experience with strategic planning, stakeholder management, and working with a broad range of diverse and complicated business units.
  • You have excellent communication skills and a strong personal commitment to quality service.
  • You have experience developing and presenting communication material to a senior audience designed to inform, persuade, develop consensus, and drive decision making.
  • You have 5 years of project and program management experience in an enterprise compute environment.

We thank all applicants for their interest, however, only those under consideration will be contacted. Please continue to monitor our website and apply for additional positions for which you are qualified and may be of interest to you.

4 hours ago