Team Leader - English Translation Team


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Job description

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all.

At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know.

We can provide accommodations at any stage in the recruitment process. Just ask!

Job Level

NV-10Linguistic Services provides centralized translation, editing, advisory and proof-reading services to Desjardins. We’re passionate about the way Desjardins communicates both internally and with our members and clients.

We’re growing and innovating to help Desjardins communicate even better.

Linguistic Services is looking for a team leader for its English Translation team. As team leader, you’re responsible for a team of 12 French to English translators who work primarily in Ontario and Quebec.

You help with hiring, coach for performance, help to plan and provide training, and support employee engagement.

Responsible for developing internal partner relationships, you work with other members of the team to implement and follow-up on surveys.

You focus on solutions and take responsibility for partner education and dialogue.

You work with management and other senior members of the team to support all members of Linguistic Services as we integrate and leverage post-editing.

As a member of the Communications and Change Management Division, you work on Divisional projects as needed.

General Information on the Position

Main responsibilities

Help determine your team’s service offer and ensure your projects and activities are planned and executed

Coach and support

Develop training and skills development strategies and action plans for team members

Work with colleagues to deploy and follow-up on partner surveys

Play a non-decision-making role in hiring, performance management, discipline, and skills development

Help to manage the department budget

Provide support to internal and external partners as needed.

Other working conditions

Workplace : Position located in Montreal or Toronto depending on the applicant selected. The work arrangement for the position is hybrid #LI-Hybrid

Number of jobs available : 1


Bachelor’s degree in a related field

A minimum of six years of relevant experience in management or other relevant experience

Experience working with translators and CAT tools

Agency experience (an asset)

Please note that other combinations of qualifications and relevant experience will be considered

Hold a Canadian Editors’ Association, ATIO or OTTIAQ certification (an asset)

For vacant positions available in Quebec, please note that knowledge of French is required

Specific knowledge

Strong communication skills in French and English, both oral and written due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and / or clients

Desjardins Cross-sector skills

Action oriented, Customer Focus, Differences, Engagement, Nimble learning

Key competencies for the job

Develops talent, Directs work, Engagement

Work Location

95 St-Clair Avenue West Toronto

Job Family

Management support and expertise support (FG)

Desjardins Group is the largest cooperative financial group in Canada, and one of the largest employers in the country. It offers a full range of financial products and services and is home to a wealth of expertise in property and casualty insurance, life and health insurance, wealth management, services for businesses of all sizes, securities brokerage, asset management, venture capital, and secure, leading-edge virtual access methods.

5 days ago