Information Systems Solution Architect

Montreal

Offre publiée le 2023-01-21

ASTI Mobile Robotics

Job description

Information Systems Solution Architect

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.

At ABB, we have the clear goal of driving diversity and inclusion across all dimensions : gender, LGBTQ+, abilities, ethnicity and generations.

Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

ABB’s Electrification organization is responsible for the go-to-market strategy and generating profitable growth for the Electrification Business Area.

Our 10,000 strong commercial team represents the portfolio of all Electrification Business Area Divisions in over 100 countries.

Our unmatched domain expertise across key industry verticals and channels combined with our truly global footprint makes us able to deliver extraordinary business results, supporting our customers with solutions which address their current needs, whilst considering the future emerging trends such as Urbanization, Digitalization and Shift to Electricity and Sustainable Energy.

This role involves responsibility for the design, integrity and quality of an IS Infrastructure solution and of associated IS services delivered to business and support functions as well as IS Technology domains.

You will ensure that the solution / service provides the required functionality and meets cost expectations, while contributing to project set-up and delivery and to optimizing service operations.

You will be level 3 support for different IS Infrastructures services under the domain.

Your responsibilities

  • Deciding what is covered by available standard functionalities and where enhancements or workarounds are needed
  • Supporting validation and prioritization of business demand with the relevant IS Service Manager and / or Global IS Domain Architect, including signing off on use case specifications
  • Remaining current with new and emerging technology and industry practices, and bringing learning into ABB
  • Working with users in projects and problem management to maintain, develop and deploy solutions / services for the business
  • Ensuring that manuals are created to describe the operating procedures, and consulting on the installation of, or changes to, solutions / services
  • Contributing to results-oriented work with Information Systems architectural domains for various business processes and enterprise technology
  • Contributing to incident management to fight ticket volume by detecting and eliminating recurring defects, and supporting issue resolution to avoid negative impact on a project or service
  • Supplying service managers with stakeholder information, and working with stakeholders regarding their expectations and requirements, in accordance with procedures and guidelines
  • Level 3 support of end users and services within the environment

Your background

  • 10 years of experience in IT infrastructure, working with servers, network and applications.
  • University degree in Information Systems, Computer Science or similar or PMP Certification
  • Excellent negotiation and presentation skills, with strong customer service mindset.
  • Proficient in Microsoft Office
  • Strong time management skills and flexibility necessary to handle periodic bursts of increased workload
  • Excellent analytical skills, data analysis for requirements of the project work & deliverables
  • Availability to travel
  • A collaborative, solution-focused approach and strong written and spoken communication skills
  • Be fluent in French and English (written and spoken)

Benefits

  • Retirement plan
  • Healthcare plan
  • Accident insurance
  • Wellbeing program

More about us

We look forward to receiving your application. If you want to discover more about ABB, take another look at our website .

For the 4th year in a row, ABB Canada has been recognized as one of Canada’s top employers by Forbes Magazine and has been ranked #1 within the industry category.

Also named as Canada's Top 100 Employers, Montreal's Top Employers, Canada's Top Employers for Young People, and Best Candidate Experience Award (CandE Award), ABB's culture and commitment are to provide a caring workplace where everyone collaborates, feels valued, respected, included and supported.

Also committed to ensuring that all policies and practices respect the Employment Equity Program, we aim for our workforce to be truly representative of the four designated groups;

women, aboriginal people, members of visible minorities, and / or persons with disabilities. ABB will provide reasonable accommodation to the applicant with disabilities and encourage applicants to self-identify in the application process. #LI-Hybrid

Less than 1 hour ago