Business Development Manager


Offre publiée le 2023-01-19

DGI Supply

Job description
  • Achieving sales and profit goals by developing, qualifying and maintaining a strong pipeline of prospective customers in a given geographic market to support revenue and territory growth goals
  • Utilizing a consultative selling technique, regularly make sales calls to prospect new accounts and current customers to grow the business;

offer add-ons and products that may benefit the customer, suggestive alternative product solutions, introduce new items, demonstrates product features and uses and answers questions regarding product applications

  • Build and maintain an opportunity pipeline to support revenue and territory growth goals within existing and new customers
  • Takes a strategic approach to their customers, sales development and project management
  • Delegates tasks to the Team Selling Strategy group for management and customer follow-up
  • Performs due diligence to fully understand the customers’ value drivers and leverage these drivers to influence a wide range of customer stakeholders.
  • Establish value with customers by qualifying and quantifying the impact of maintaining the status quo or pursuing new solutions
  • Cross-sell and up-sell within customer accounts by building a thorough knowledge of the customers’ business objectives and goals
  • Drives profit margin and the customer success; actively participates in Quarterly Business Reviews (leads QBRs for focus accounts)
  • Brings in internal partners and leverages their expertise; as well as the tools and resources needed to achieve goals
  • Active and contributing member of the daily accountability meeting
  • Present vending solutions or integration opportunities
  • Follow up on quoting activity and proposals, following up, negotiating terms and closing deals
  • Identify, present and document productivity gains and cost savings opportunities for customer base
  • Cultivate and maintain solid, long-term relationships with customers and suppliers
  • Identify and help to develop strategies to grow business and forecast revenue
  • Assist and resolve customer requests and / or problems in a prompt and professional manner
  • Organizing and conducting training sessions for customers as well as introduce and demonstrate new products
  • Report competitive conditions, observed customer financial weakness and customer feedback to management
  • Work closely with suppliers to secure mutual business through joint sales calls
  • Attend sales, product and other branch / company meetings
  • Other duties as assigned
  • Reports to the Regional Sales Manager

Team Selling Strategy Requirements

  • Build and maintain strong relationships with internal and external customers; building rapport and providing quick responses to inquiries.
  • Excellent project management skills to coordinate and complete projects within deadlines; communicating with partners updates and obstacles
  • Strong attention to detail and highly organized
  • Well versed on and has the ability to clearly articulate the DGI Story to customers
  • Maintains a calm steady presence and works well under pressure
  • Communicates well at all levels within an organization (including executive)
  • Highly proficient with technology and leverages technology to stay in constant contact with team
  • Strong business acumen (both at customer and DGI Supply level)
  • Excellent leadership skills
  • Takes a holistic approach to their work
  • Strong industry knowledge for business opportunities
  • Self-starter and team player
  • Demonstrates the core DoALL Values throughout their work


  • Minimum 5 years’ outside sales experience
  • Metalworking / industrial / MRO experience required
  • Lean qualified; taking a systematic approach to reduce or eliminate activities that don't add value to the customer
  • Proven track record in meeting sales goals, account retention and account penetration (expanding sales within active accounts)
  • Excellent and proven experience in territory planning and time management
  • Excellent and proven experience in time management skills including the ability to manage multiple tasks, meet aggressive deadlines and execute on agreed upon sales metrics
  • Automated Procurement Systems (e.g. industrial vending) experience preferred
  • Demonstrated ability to resolve problems and develop action plans
  • Experienced in utilizing MS Office Suite (Word, Outlook, Excel, PowerPoint); previous experience with RubberTree, Phocas and ValueDocs preferred
  • Excellent interpersonal, oral and written communication skills to include presenting and negotiating skills
  • Valid driver's license and ability to travel often in the assigned territory
  • Passionate, Adaptable, Customer Focused and Teamwork oriented
  • Strong sense of urgency and accountability
  • High school diploma or equivalent is required; 2- or 4-year college degree preferred


  • Requires prolonged sitting, standing, bending and walking
  • Moderate to heavy use of hands in grasping, repetitive hand movement and finger coordination in keeping records and using a keyboard
  • Speech and hearing to communicate effectively in group settings, one-on-one, and by telephone
  • High level of concentration, confidentiality and organization
  • Must be able to occasionally lift 50 pounds
  • 1 hour ago