Job description

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all.

At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know.

We can provide accommodations at any stage in the recruitment process. Just ask!

Job Level

NV-10As a Senior Advisor, Translation of digital content, French to English for the Digital Information Solutions Administrative Department, you will translate and adapt content, including content for Desjardins.

com, that is compliant with business strategies, an omnichannel approach, cybermetric analyses, SEO principles, UX best practices and accessibility standards.

You will assume a leadership role when interacting with various stakeholders (your team and internal partners) on projects involving English content for

You lead complex and innovative development projects and strategic initiatives involving linguistic services. Your initiatives require extensive knowledge of your specialty area.

You make recommendations on the planning and execution of operationally and conceptually complex projects and initiatives that require comprehensive analysis and understanding of the organization and line of business.

Coordination is critical, so you frequently interact with stakeholders working in many other fields. Interpersonal savvy is therefore essential.

You serve as specialist advisor and subject matter expert, as well as resource person and coach for decision-making bodies.

General Information on the Position

Main responsibilities

Lead specialized development projects, initiatives and activities that significantly impact the entire organization

Advise clients and partners to help them position, plan, develop, execute, and monitor strategic translation projects and initiatives

Translate and adapt digital content in collaboration with the members of a multidisciplinary team, particularly with user experience (UX) writers and specialists

Apply UX, SEO and accessibility best practices when translating and adapting digital content

Proactively Identify, analyze, and diagnose potential challenges, needs and problems as well as opportunities for improving a user’s experience with strategic digital content

Revise translations and adaptations to ensure quality and overall consistency of English content

Develop and apply expertise transfer strategies and take on the role of mentor when needed

Develop, update and distribute the digital style guide, whose audience is anyone who writes, revises or translates into English at Desjardins

Support the team leader in their duties

Assist with the recruitment of new translators (testing, interviews, etc.)

Ensure that practices, procedures, methodologies and tools are used efficiently while working to achieve the department's objectives

Determine and recommend improvements to work methods and processes and develop working tools with fellow team members

Guarantee that the terminology used is consistent with the best practices used in the business and digital fields, more specifically in the financial services industry, while taking into account Desjardins Group’s specific characteristics.

Other working conditions

Workplace : Position located in Lévis or Montreal, depending on the applicant selected. The work arrangement for the position is hybrid work

Number of jobs available : 1


Bachelor’s degree in translation or a related field

A minimum of 6 years of relevant experience

Experience working in an agile-based work environment (an asset)

Please note that other combinations of qualifications and relevant experience may be considered

Hold ATIO or OTTIAQ certification (an asset)

For vacant positions available in Quebec, please note that knowledge of French is required

Specific knowledge

Proficiency in specialized digital, business and cooperative terminology

Knowledge of the principles of UX writing, SEO and accessibility

Knowledge of professional linguistic environment practices, standards and conditions

Knowledge of the industry

Knowledge of MemoQ (an asset)

Strong communication skills in both French and English, both oral and written due to the nature of the duties or work tools or because the position involves interactions with (language)-speaking partners, members and / or clients.

Desjardins Cross-sector skills

Action oriented, Customer Focus, Differences, Nimble learning

Key competencies for the job

Work Location

450, boul. de Maisonneuve Ouest, Montréal

Communications (FG)

Desjardins Group is the largest cooperative financial group in Canada, and one of the largest employers in the country. It offers a full range of financial products and services and is home to a wealth of expertise in property and casualty insurance, life and health insurance, wealth management, services for businesses of all sizes, securities brokerage, asset management, venture capital, and secure, leading-edge virtual access methods.

Less than 1 hour ago