At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all.

At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

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We can provide accommodations at any stage in the recruitment process. Just ask!

Job Level

NV-09The Customer Management Solutions Department is responsible for carrying out the technological projects of the CRM Mouvement program roadmap.

This multi-year program, involving several business units, aims to implement an integrated CRM solution for all front-line employees.

All of this is in line with our objective of being first in the hearts of people.

You will collaborate in the development of technological projects related to Desjardins Group's CRM solutions in terms of setting up a datastore environment for the transformation / transfer of data between our systems.

General Information on the Position

Main responsibilities

Analyze and design optimal solutions to meet business needs

Master the components, the inter-system relations and the technological domain of the sector's application park

Estimate and sequence high complexity project activities

Be recognized as an expert in the technological field

Elaborate and recommend development methods and procedures for his domain

Research, recommend and apply best practices for software development and configuration Define and validate the implementation delivery strategy.

Responsible for the quality of development and its implementation

Performs unit controls to validate development and testing. Ensure the performance of the solutions. Control the operational functioning of applications and systems

Perform ETL solution development and conduct appropriate testing, ensuring compliance with best practices and architecture targets

Provide technical support to operations and follow up on problems

Write operational guides, as needed.

Other working conditions

Work arrangement : The work arrangement for the position is hybrid work

Number of jobs available : 1

Qualifications

Bachelor's degree in a related field

A minimum of 4 years of relevant experience

Experience in data integration (ETL)

Experience in problem solving

Please note that other combinations of qualifications and relevant experience may be considered

For vacant positions available in Quebec, please note that knowledge of French is required

Mastery of SQL

Desjardins Cross-sector skills

Action oriented, Customer Focus, Differences, Nimble learning

Key competencies for the job

Complexity, Plans and aligns, Tech savvy

Work Location

1, Complexe Desjardins, Montréal

Job Family

Information technology (FG)

Desjardins Group is the largest cooperative financial group in Canada, and one of the largest employers in the country. It offers a full range of financial products and services and is home to a wealth of expertise in property and casualty insurance, life and health insurance, wealth management, services for businesses of all sizes, securities brokerage, asset management, venture capital, and secure, leading-edge virtual access methods.