ServiceNow Developer

Montreal

Offre publiée le 2023-01-08

Lightspeed

Job description

As a vital part of the IT SAAS Operations team, you will take part in the growth and development of our ServiceNow platform.

Working alongside automation and integration specialists, our goal is to build an exceptional internal customer experience using leading technologies and key integrations.

What you’ll be responsible for

  • Act as lead developer and administrator for various aspects of the ServiceNow platform in conjunction with a 3rd party Managed Service Provider
  • Oversee ServiceNow configuration change management, integrations, and data imports
  • Design, develop and deliver the appropriate ServiceNow solutions based on functional and non-functional requirements
  • Deliver assigned tasks and regularly communicate status to the IT Project Manager
  • Ensure best practices’ as far as code, technology, and documentation are always consulted and followed
  • Documenting, tracking, and monitoring issues
  • Creation and modifications of foundational ServiceNow platform elements such as : tables, workflows, business rules, security rules, UI actions, UI policies, client scripts, script includes, data policies, ACLs, and dictionary
  • Major ServiceNow modules such as : Incident, Problem, Change Management, Project / Portfolio Suite, Performance Analytics, Knowledge, Service Catalog, CMDB

What you’ll be bringing to the team

  • Experience with ServiceNow IT Service Management, ITIL
  • Experience in scripting languages such as JavaScript, Python, and Perl
  • System integration experience with web services such as XML, HTML, CSS, HTTP, REST or SOAP
  • Confident, articulate, and professional speaking skills
  • Reliability as a teammate.
  • Troubleshooting skills and excellent follow-through.

Who you are

  • Helping others and delivering exceptional client service is in our DNA, we hope it is in yours as well!
  • Being part of a team and contributing to the welfare of the team environment makes you happy.
  • Being able to work autonomously and take ownership and responsibility for tasks and projects
  • Getting the job done and well done satisfies you.
  • You never forget the devil is in the details.

What’s in it for you

Come live the Lightspeed experience...

  • Lots of autonomy, flexible work culture and possibility of fully remote work
  • Genuine career opportunities in a company that’s creating new jobs everyday;
  • Work in a team big enough for growth but lean enough to make a real impact.
  • Our code is stored in Github and we make extensive use of pull requests in order to review each other’s work
  • Development of very high traffic products, used at the global scale
  • Exposure to modern and proven technology
  • Opportunity to learn and expand your skill set
  • Become a valued part of the diverse and inclusive Lightspeed family

and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry :

  • Lightspeed equity scheme (we are all owners).
  • Unlimited paid time off policy.
  • Health insurance.
  • Health and wellness benefit of $500 per year.
  • Paid leave and assistance for new parents.
  • Mental health online platform and counselling & coaching services.
  • Volunteer day
  • LinkedIn Learning license

To all recruitment agencies : Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

15 hours ago